Have you ever tried to hire a plumber? How about a house cleaner? If you have, chances are it took you way longer than it should. In the era of instant-everything, its crazy that you still have to waste an entire afternoon researching, calling and vetting local service professionals whenever you need one. The market for hiring them is huge  $1 trillion in the US alone  but the process is inefficient and largely offline.

Thumbtack is transforming this experience end-to-end, building a marketplace that matches millions of people with local pros for almost any project. In making these connections, not only do our customers get more done every day, our pros are able to grow their businesses and make a living doing what theyre great at.

These customers and pros come from all walks of life and every zip code in the country. We want our team to reflect that. If you come from an underrepresented background in tech, we strongly encourage you to apply. We challenge ourselves every day to make this a place where you can thrive just the way you are, so we can build a product that does the same for our customers and pros.

About the Legal Team

Our legal team is responsible for managing risk across the business while bringing our product and operations to life in a way that is consistent with our mission. We partner with finance, engineering, product, marketing, operations and more to craft a marketplace that delivers business to our pros while helping millions of customers get their projects done each year. Our job is to enable our team across the company to do their best work while keeping the companys best interests at heart.

About the Role

The General Counsel role is the chief manager of risk at Thumbtack, all while enabling the business to remain innovative and thrive. The role interfaces with all key roles across the business from the executive level to independent contributors and across all departments. In addition to managing day to day operations on the legal team the role is responsible for preparing the company for its next stage of growth and transition. The role reports to our CEO.


Manage risk while enabling the business

Understand key risks to the business across the full stack from executives to independent contributors and across departments, with a particular focus on marketplace trust & safety, employee matters and commercial law

Put in place frameworks around how we think about our toughest legal issues

Ensure were proactive about our risks and opportunities — prepare for the worst while enabling the best

Communicate and collaborate effectively across teams and roles to educate team about risks while enabling people in their work

Build Thumbtack towards public company readiness

Partner with Finance, exec team to prepare company for IPO-readiness

Manage and own all securities filings necessary to go and stay public

Work with Finance, executive teams to prepare for capital raises and issuances

Build and manage high performing Legal team

Hire and manage the right people and roles on the team

Regularly recruit and hire quality talent

Ensure Legal team executes effectively with a rigorous operational cadence and a bench of expertise in-house and outside

Build a culture of inclusion and collaboration on the team

Must-Have Qualifications

If you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited to join the team.

2+ years of public company expertise, either as sitting General Counsel or as a senior legal person at a significantly larger public company.

Has managed one or more legal teams at an organization of the same or larger size as Thumbtack

Collaborate and strategic minded business partner

Nice-to-Have Qualifications

Experience having done an IPO previously

Experience working in a marketplace company

Experience working at a high-growth startup

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