Overview

Duties

Summary

READ ALL INFORMATION BEFORE YOU BEGIN YOUR APPLICATION TO ENSURE YOU UNDERSTAND AND FOLLOW INSTRUCTIONS FOR THIS ANNOUNCEMENT.

Plans, assigns, manages, directs, reviews, supervises and evaluates the activities of USROs engaged in various maintenance, fabrication, installation, repairs, troubleshooting, operation and modification of new and existing HVAC systems across large multi-floor agency buildings and support facilities.

SEE IMPORTANT INFORMATION UNDER RESPONSIBILITIES AND CONDITIONS.
Learn more about this agency

Responsibilities

  • Maintains balanced workloads by shifting assignments, workers and other resources across multiple shifts to achieve the most effective work operations.
  • Work encompasses numerous HVAC systems, boiler and chiller equipment, high and low-pressure steam systems, water treatment systems and their auxiliaries.
  • Supervisors may be required to perform nonsupervisory USRO duties as needed to meet operational requirements.
  • Synchronizes projects with other trade shops to reduce work execution times and disruption to customers.
  • Plans, assigns, directs, coordinates and reviews work, projects and material procurement; solves problems related to the work assigned.
  • Provides instructions and demonstrates work processes; ensures timely completion of work and achievement of management objectives.
  • Maintains administrative and operational records to manage inventory, workloads, maintenance, training, personnel and inspection requirements.
  • Attends project and staff meetings, assists with project design, planning and execution that affect agency building operations.
  • Manages USRO Shop and employees, consisting of Wage Grade levels 9, 10 and 11; Work Leaders at level 11 and Supervisors at levels 10 and 13.
  • USROs work in several multi-floor agency buildings and support facilities. Work assignments vary in terms of duration; however, most assignments are completed within a few days or weeks.
  • This is an emergency/mission critical position. USRO Supervisor may be called back to work after hours and on holidays or weekends.

Travel Required

Not required

Supervisory status
Yes

Promotion Potential
None

Requirements

Conditions of Employment

  • U.S. Citizenship required; Selective Service Registration, if applicable (www.sss.gov)
  • Background and/or security investigation required; Job offers are contingent on background / security investigation results
  • Relocation expenses will not be paid
  • All qualification requirements must be met by the closing date of the announcement
  • Salary will be set in accordance with locality pay provisions. If you currently receive a higher locality pay, you will lose entitlement to the higher locality pay if selected for this position.
  • May be subject to physical exertion, including prolonged standing, stooping, stretching, bending, climbing, crouching, kneeling and arm movement, as well as handling heavy, bulky materials and equipment that weigh up to 50 pounds.
  • Performs work inside and occasionally outside in various weather conditions; makes repairs and installations from ladders, scaffolding and platforms in hard-to-reach places and in confined spaces.
  • Performs work on top of tall buildings, in cramped areas with low overhead room and in areas where potentially harmful physical and chemical agents are present.
  • May be exposed to energized electric circuits, sharp metal, fumes, dust, dirt, high noise levels, extreme temperatures from steam and boiler rooms and changes in temperature while working on cooling towers, roof exhausts and ventilating fans.
  • May also be subject to cuts, bruises, contusions and burns when working on steam and hot water lines.
  • May be required to support other agency buildings to provide critical services to sustain the operational needs of agency buildings.
  • May be required to work a predetermined shift, which is subject to change to meet the agency's needs. Position is not eligible for telework or Alternate Work Schedules.
  • May be required to report to or remain at a duty station to perform critical services when employees are generally excused for all or part of a workday in emergency conditions.
  • USROs are on call 24-hours a day, 7-days a week, year around and may be required to report during irregular hours and travel in hazardous weather conditions.
  • May be required to wear a uniform while working at the duty station.
  • May be required to understand and follow mandated safety procedures and wear Personal Protective Equipment including, but not limited to earplugs, safety glasses, steel-toed boots, gloves and any other gear required by a higher-level supervisor.
  • May be required to wear a respirator and may be required to shave to ensure a proper fit.
  • Successful performance of utility systems repair and operation work and adherence to these conditions will be assessed during the 1-year probationary period served by all new appointees.
  • Successful performance as a supervisor will be assessed during a concurrent 1-year probationary period served by all new supervisors.

Qualifications

READ THIS SECTION BEFORE YOU BEGIN YOUR APPLICATION. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. See Required Documents for more information on demonstrating your eligibility and qualifications.

To qualify for this position, you must demonstrate the following in your resume :

Ability to Lead or Supervise (Screen Out)

Supervisors plan, coordinate, direct and oversee the work activities of employees engaged in one or more trade occupations.

Typical duties include: (1) receiving work orders and other written or oral instructions for projects to be completed; (2) controlling work operations to assure conformance to a broader schedule; (3) establishing deadlines and priorities based on general work schedules, methods and policies established by higher levels of management, selecting workers for specific tasks; (4) explaining work requirements, methods and procedures; (5) instructing workers in new procedures; (6) providing assistance and/or advice if problems arise; (7) adjusting plans, assignments and methods as necessary to accomplish work as effectively and economically as feasible; (8) coordinating work with other work units when necessary; (9) investigating work-related problems, such as excessive costs or low productivity to determine their causes and implement corrective actions; (10) determining the need for unanticipated work and assessing its importance in relation to already-planned work; (11) scheduling/approving leave; (12) setting performance requirements; (13) conducting formal and informal performance appraisals, administering corrective actions on conduct or performance problems; (14) initiating proposals for disciplinary actions; maintaining production reports and records; (15) assuring the rules and regulations regarding housekeeping and safety regulations are observed; (16) estimating cost of materials and labor; (17) requisitioning supplies and materials; and (18) inspecting work for conformance to job specifications and quality of work.

At a minimum, you must be able to perform journey-level USRO work AND provide on-the-job leadership or supervision to others performing such work.

This must be clearly demonstrated in your resume.

In addition, your resume must demonstrate that you meet or exceed the following OPM-required Job Elements.

***This means your resume must address each Job Element and should describe the duties you perform that support the level of knowledge, skills and/or abilities you claim.

Applicants may be asked to provide supporting documentation, describe specific examples of work performed OR to support claims by a practical demonstration.

Applicants who don't specifically demonstrate that they meet or exceed the required job elements may not receive credit for that knowledge, skill or ability.

Knowledge of Equipment – at a minimum you must demonstrate journey-level knowledge of USRO equipment and use that knowledge to lead or supervise small-scale USRO jobs (such as residential or small business projects).

Technical Practices – at a minimum you must demonstrate journey-level knowledge of USRO technical practices and use that knowledge to lead or supervise small-scale USRO jobs (such as residential or small business projects).

Use of Measuring Instruments – at a minimum you must demonstrate skill in using most types of USRO measuring instruments to lead or supervise others in the performance of routine-to-complex USRO work as it pertains to small-scale USRO jobs (such as residential or small business projects).

Ability to Interpret Instructions – at a minimum you must demonstrate ability to read and interpret common-to-complex instructions and lead or supervise others in performing USRO work for small-scale USRO jobs (such as residential or small business projects).

Ability to Use and Maintain Tools and Equipment – at a minimum you must be able to use most or all types of USRO tools and equipment and lead or supervise others in performing USRO work for small-scale USRO jobs (such as residential or small business projects).

Knowledge of Materials – at a minimum must be able to choose and use most or all types of USRO materials and lead or supervise others in performing common-to-complex USRO work for small-scale USRO jobs (such as residential or small business projects).

This position also requires that applicants be willing and able to comply with the following:

(1) May be subject to physical exertion, including prolonged standing, stooping, stretching, bending, climbing, crouching, kneeling and arm movement, as well as handling heavy, bulky materials and equipment that weigh up to 50 pounds.

(2) Performs work inside and occasionally outside in various weather conditions; makes repairs and installations from ladders, scaffolding and platforms in hard-to-reach places and in confined spaces.

(3) Performs work on top of tall buildings, in cramped areas with low overhead room and in areas where potentially harmful physical and chemical agents are present.

(4) May be exposed to energized electric circuits, sharp metal, fumes, dust, dirt, high noise levels, extreme temperatures from steam and boiler rooms and changes in temperature while working on cooling towers, roof exhausts and ventilating fans.

(5) May also be subject to cuts, bruises, contusions and burns when working on steam and hot water lines.

(6) May be required to support other agency buildings to provide critical services to sustain the operational needs of agency buildings.

(7) May be required to work a predetermined shift, which is subject to change to meet the agency's needs. Position is not eligible for telework or Alternate Work Schedules.

(8) May be required to report to or remain at a duty station to perform critical services when employees are generally excused for all or part of a workday in emergency conditions.

(9) USROs are on call 24-hours a day, 7-days a week, year around and may be required to report during irregular hours and travel in hazardous weather conditions.

(10) May be required to wear a uniform while working at the duty station.

(11) May be required to understand and follow mandated safety procedures and wear Personal Protective Equipment including, but not limited to earplugs, safety glasses, steel-toed boots, gloves and any other gear required by a higher-level supervisor.

(12) May be required to wear a respirator and may be required to shave to ensure a proper fit.

Successful performance of utility systems repair and operation work and adherence to these conditions will be assessed during the 1-year probationary period served by all new appointees.

Successful performance as a supervisor will be assessed during a concurrent 1-year probationary period served by all new supervisors.

Information on Federal Wage System Qualifications can be found at http: www.opm.gov/policy-data-oversight/classification-qualifications/federal-wage-system-qualifications/#url=Overview

Education

There is no educational requirement for this position.

Additional information

VACANCY OPEN TO federal employees as follows:

(1) Current competitive service — permanent OR conditional tenure
2) Current excepted service and certain non-tenured appointments, including:
(a) agency with competitive service compatibility (Foreign Service, US Postal Service, etc)
(b) agency with Interchange Agreement
(c) Schedule A (APPOINTMENT SF-50 shows Reg 213.3102(u) / you have not been converted to competitive service)
(d) time-limited veteran (APPOINTMENT SF-50 shows Reg. 316.402(b)(4) / you have not been converted to competitive service)
(e) not described above (Attorney, Pathways [PMFs/Recent Grads/Interns] or term appointments) with prior competitive service OR vet status

(3) Former competitive service — voluntarily separated (resigned or retired)
(a) with permanent tenure (separation at any time)
(b) with conditional tenure (separation within previous 3 years)
(c) with conditional tenure AND veterans preference (separation at any time)

(4) ICTAP/CTAP — separated from competitive service due to RIF or received notice that you will soon be separated due to RIF – does not apply if you voluntarily separated from federal employment OR were terminated for reasons other than a RIF (i.e., resigned, retired, separated for performance or conduct reasons OR separated at the conclusion of a term or temporary appointment) (see https: www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf )

(5) AND certain applicants WITHOUT FEDERAL STATUS, including:
(a) Military Spouses — no federal status ( https: www.usajobs.gov/Help/working-in-government/unique-hiring-paths/military-spouses/ )
(b) VEOA — Veterans with no federal status eligible under Veteran's Employment Opportunity Act https: www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/veoa/

VEOA is a means of eligibility and will not result in priority selection. VEOA cannot be used to circumvent provisions of the merit promotion process.

Veterans with federal status — choose Promotion or Non-Competitive Referral as your eligibility based on meeting 1, 2, 3 or 4 above, otherwise you will be required to submit the documents for that eligibility in addition to the documents for VEOA.

Veterans WITHOUT federal status — choose VEOA as your eligibility – not Promotion.

OTHER NOTES:

Subject to 1-year probationary period for supervisory position unless already completed or you served in such a position before August 11, 1979.

Position is NOT eligible for telework consideration.

Salary will be set in accordance with locality pay provisions. If you currently receive a higher locality pay, you will lose entitlement to the higher locality pay if selected for this position.

Relocation expenses will not be paid.

This is a high risk public trust position. You will be required to complete SF-85P, Questionnaire for Public Trust Positions, in order to have the appropriate investigation conducted, unless you were previously certified for a position at this level.

Position to be filled under the provisions of the Management Officials Promotion Plan.
The BQL may be used to fill the same or similar positions under the same Deputy Commissioner.
Additional selections may be made within 6 months of the BQL issue date.

Location of Position:
SSA Headquarters/Woodlawn, Maryland
Office of Facilities and Logistics Management
Office of Buildings Management
Division of Mechanical Maintenance

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

READ THIS INFORMATION BEFORE YOU SUBMIT YOUR APPLICATION.

Preview online questionnaire here: https: apply.usastaffing.gov/ViewQuestionnaire/10927508 Use APPLY link to submit responses.

Experience you claim is subject to verification by the selecting official. You may be asked to provide examples or documentation to support your answers or to verify a response by a practical demonstration of your claimed ability.

Your resume is the key means we have for evaluating your qualifications. It should clearly describe duties you perform that demonstrate how you meet the Screen Out requirements and individual Job Elements.

IF YOU DO NOT CLEARLY DEMONSTRATE THAT YOU MEET THE SCREEN OUT ELEMENT AND THE REQUIRED JOB ELEMENTS, YOU WILL BE DISQUALIFIED FROM FURTHER CONSIDERATION.

Information that is not specifically stated in your resume cannot be assumed.

You may not be credited for federal experience unless you clearly show your grade at the time the experience was gained, as well as the complete dates (month/date/year) you were in each position.

SEE QUALIFICATIONS TO UNDERSTAND WHAT YOUR RESUME MUST DEMONSTRATE.

Your resume is the key means we have for evaluating your qualifications. It should clearly describe duties you perform that demonstrate how you meet the Screen Out Element, as well as each of the Job Elements . Duties that are not clearly described cannot be credited.

Answer all questions and follow instructions. Errors or omissions may affect your evaluation. The questionnaire takes about 15 minutes.

Your score will be based on your responses. Your resume and supporting documents will be compared to your responses, which are designed to capture the required competencies for this position.

When completing the online questionnaire, you must indicate the correct federal status and provide the required supporting documents to receive the proper consideration.

PRIORITY SELECTION :

CTAP and ICTAPcandidates must meet the requirements for the Well-Qualified or Best Qualified category (as described above) to receive selection priority.

Veteran's Preference points are not applied under this Merit Promotion announcement.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
NCS/High Risk

Trust determination process

Required Documents

All applicants must submit a resume. (SSA employees may use SSA-45.)

Federal employees must also submit SF-50(s) and a performance appraisal.

Resumes You must show your employer, job title, work schedule (e.g., full-time or part-time/number of hours per week), full start and stop dates (month/day/year), and grade (if the position is federal). Your resume should clearly describe duties you perform that demonstrate your knowledge, skills and abilities as they pertain to the performance of USRO work, as well as your ability to lead or supervise others in the performance of USRO work.

SEE QUALIFICATIONS TO UNDERSTAND WHAT YOUR RESUME MUST DEMONSTRATE.

SF-50 must show grade, type of service and career-tenure. SF-50 should coincide with information in your resume. If you apply for noncompetitive referral based on grade, include SF-50 showing your placement in a permanent WS-10 position.

Performance Appraisals are required for every applicant who has federal status, except as specifically stated below. Itmust be for a period that ended less than a year ago, must be completed and signed and must indicate a rating of satisfactory or better. Do not substitute a 'Performance Plan. ' VEOA-applicants and Military Spouses without federal status are not required to submit a federal performance appraisal.

SEE GUIDANCE BELOW FOR YOUR SPECIFIC ELIGIBILITY – if you claim an eligibility and don't fully support it you may cause yourself to be eliminated from consideration.

HINT: name your documents 'Resume' or 'SF-50' to ensure you upload the intended document. Additionally, it's helpful if you choose the appropriate document type to upload your document to.

COMPETITIVE SERVICE EMPLOYEES — (1) current SF-50 documenting competitive status, grade and career tenure; (2) additional SF-50s (if necessary) to document highest grade held and/or time-in-grade, (3) performance appraisal AND (4) if applicable, a current payscale.

EXCEPTED SERVICE EMPLOYEES (USPS, Foreign Service, agencies with interchange agreements, etc) — (1) current SF-50 documenting grade and career tenure; (2) additional SF-50s (if necessary) to document highest grade held and/or time-in-grade; (3) performance appraisal; (4) (if applicable) a copy of your agency's Interchange Agreement and payscale AND (5) (if applicable) an SF-50 that documents your prior competitive service (e.g., a resignation, retirement or other termination action that shows WHEN you left the competitive service [block 4] AND if you separated with career or career-conditional tenure [block 24].

See Excepted Service Appointments with Competitive Service Compatibility for more information.

SCHEDULE A/TIME-LIMITED VETERAN — (1) SF-50 you received when you were hired; (2) current SF-50; (3) additional SF-50 (if necessary) documenting highest grade held and/or time-in-grade, (4) performance appraisal and (5) if applicable, a current payscale.

FORMER FEDERAL EMPLOYEES — (1) separation SF-50 showing that separation was not for performance or conduct reasons, (2) (if different) SF-50 showing highest grade and career tenure in the competitive service. You must have served in a competitive service position AND have permanent tenure OR separated less than 3 years ago with conditional tenure (or at any time with vet preference – include vet preference documents). You are not required to submit a federal performance appraisal.

VEOA – applicants without federal status: (1) DD-214(s) (Member 4 ONLY) showing honorable discharge after serving 3+ years of continuous active duty OR (2) if applicable, documents demonstrating preference (such as a disability letter). If you are still on active duty, submit a recently dated official statement of service from your command. For more information visit the Vet Guide .

NOTE: applicants with federal status who opt to apply under VEOA are still bound by the requirements for federal employees and must still submit appropriate SF-50s and Performance Appraisals.

CTAP/ICTAP — for displaced (or soon to be displaced) competitive service employees (does not apply if you voluntarily left a federal position) — must receive a rating of 85% or higher AND must provide (1) separation notice, agency certification that you cannot be placed after injury compensation has terminated, OPM notification that your disability annuity has terminated OR Military Department/National Guard Bureau notice that you are retired under 5 U.S.C. 8337(h) or 8456 OR (2) SF-50 documenting your separation. For complete information see http: www.opm.gov/rif/employee_guides/career_transition.asp .

CERTAIN MILITARY SPOUSES: see https: www.usajobs.gov/Help/working-in-government/unique-hiring-paths/military-spouses/

NOTE: applicants with federal status who apply as a Military Spouse are still bound by the requirements for federal employees and must still submit appropriate SF-50s and Performance Appraisals.

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