Overview

Duties

Summary

READ ALL INFORMATION BEFORE YOU BEGIN YOUR APPLICATION TO ENSURE YOU UNDERSTAND AND FOLLOW INSTRUCTIONS FOR THIS ANNOUNCEMENT.

Plans, assigns, manages, directs, reviews, supervises and evaluates the activities of USROs engaged in various maintenance, fabrication, installation, repairs, troubleshooting, operation and modification of new and existing HVAC systems across large multi-floor agency buildings and support facilities.

SEE INFORMATION UNDER RESPONSIBILITIES AND CONDITIONS.

Learn more about this agency

Responsibilities

  • Maintains balanced workloads by shifting assignments, workers and other resources across multiple shifts to achieve the most effective work operations.
  • Work encompasses numerous HVAC systems, boiler and chiller equipment, high and low-pressure steam systems, water treatment systems and their auxiliaries
  • Supervisors may be required to perform nonsupervisory USRO duties as needed to meet operational requirements.
  • Synchronizes projects with other trade shops to reduce work execution times and disruption to customers.
  • Plans, assigns, directs, coordinates and reviews work, projects and material procurement; solves problems related to the work assigned.
  • Provides instructions and demonstrates work processes; ensures timely completion of work and achievement of management objectives.
  • Maintains administrative and operational records to manage inventory, workloads, maintenance, training, personnel and inspection requirements.
  • Attends project and staff meetings, assists with project design, planning and execution that affect agency building operations.
  • Manages USRO Shop and employees, consisting of Wage Grade levels 9, 10 and 11; Work Leaders at level 11 and Supervisors at levels 10 and 13.
  • USROs work in several multi-floor agency buildings and support facilities. Work assignments vary in terms of duration; however, most assignments are completed within a few days or weeks.
  • This is an emergency/mission critical position. USRO Supervisor may be called back to work after hours and on holidays or weekends.

Travel Required

Not required

Supervisory status
Yes

Promotion Potential
None

Requirements

Conditions of Employment

  • U.S. Citizenship required; Selective Service Registration, if applicable (www.sss.gov)
  • Background and/or security investigation required; Job offers are contingent on background / security investigation results
  • Relocation expenses will not be paid
  • All qualification requirements must be met by the closing date of the announcement
  • Salary will be set in accordance with locality pay provisions. If you currently receive a higher locality pay, you will lose entitlement to the higher locality pay if selected for this position.
  • May be subject to physical exertion, including prolonged standing, stooping, stretching, bending, climbing, crouching, kneeling and arm movement, as well as handling heavy, bulky materials and equipment that weigh up to 50 pounds.
  • Performs work inside and occasionally outside in various weather conditions; makes repairs and installations from ladders, scaffolding and platforms in hard-to-reach places and in confined spaces.
  • Performs work on top of tall buildings, in cramped areas with low overhead room and in areas where potentially harmful physical and chemical agents are present.
  • May be exposed to energized electric circuits, sharp metal, fumes, dust, dirt, high noise levels, extreme temperatures from steam and boiler rooms and changes in temperature while working on cooling towers, roof exhausts and ventilating fans.
  • May also be subject to cuts, bruises, contusions and burns when working on steam and hot water lines.
  • May be required to support other agency buildings to provide critical services to sustain the operational needs of agency buildings.
  • May be required to work a predetermined shift, which is subject to change to meet the agency?s needs. Position is not eligible for telework or Alternate Work Schedules.
  • May be required to report to or remain at a duty station to perform critical services when employees are generally excused for all or part of a workday in emergency conditions.
  • USROs are on call 24-hours a day, 7-days a week, year around and may be required to report during irregular hours and travel in hazardous weather conditions.
  • May be required to wear a uniform while working at the duty station.
  • May be required to understand and follow mandated safety procedures and wear Personal Protective Equipment including, but not limited to earplugs, safety glasses, steel-toed boots, gloves and any other gear required by a higher-level supervisor.
  • May be required to wear a respirator and may be required to shave to ensure a proper fit.
  • Successful performance of utility systems repair and operation work and adherence to these conditions will be assessed during the 1-year probationary period served by all new appointees.
  • Successful performance as a supervisor will be assessed during a concurrent 1-year probationary period served by all new supervisors.

Qualifications

READ THIS SECTION BEFORE YOU BEGIN YOUR APPLICATION. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. See Required Documents for more information on demonstrating your eligibility and qualifications.

To qualify for this position, you must demonstrate the following in your resume :

Ability to Lead or Supervise (Screen Out)

Supervisors plan, coordinate, direct and oversee the work activities of employees engaged in one or more trade occupations.

Typical duties include: (1) receiving work orders and other written or oral instructions for projects to be completed; (2) controlling work operations to assure conformance to a broader schedule; (3) establishing deadlines and priorities based on general work schedules, methods and policies established by higher levels of management, selecting workers for specific tasks; (4) explaining work requirements, methods and procedures; (5) instructing workers in new procedures; (6) providing assistance and/or advice if problems arise; (7) adjusting plans, assignments and methods as necessary to accomplish work as effectively and economically as feasible; (8) coordinating work with other work units when necessary; (9) investigating work-related problems, such as excessive costs or low productivity to determine their causes and implement corrective actions; (10) determining the need for unanticipated work and assessing its importance in relation to already-planned work; (11) scheduling/approving leave; (12) setting performance requirements; (13) conducting formal and informal performance appraisals, administering corrective actions on conduct or performance problems; (14) initiating proposals for disciplinary actions; maintaining production reports and records; (15) assuring the rules and regulations regarding housekeeping and safety regulations are observed; (16) estimating cost of materials and labor; (17) requisitioning supplies and materials; and (18) inspecting work for conformance to job specifications and quality of work.

At a minimum, you must be able to perform journey-level USRO work AND provide on-the-job leadership or supervision to others performing such work.

This must be clearly demonstrated in your resume.

In addition, your resume must demonstrate that you meet or exceed the following OPM-required Job Elements.

***This means your resume must address each Job Element and should describe the duties you perform that support the level of knowledge, skills and/or abilities you claim.

Applicants may be asked to provide supporting documentation, describe specific examples of work performed OR to support claims by a practical demonstration.

Applicants who don't specifically demonstrate that they meet or exceed the required job elements may not receive credit for that knowledge, skill or ability.

Knowledge of Equipment – at a minimum you must demonstrate journey-level knowledge of USRO equipment and use that knowledge to lead or supervise small-scale USRO jobs (such as residential or small business projects).

Technical Practices – at a minimum you must demonstrate journey-level knowledge of USRO technical practices and use that knowledge to lead or supervise small-scale USRO jobs (such as residential or small business projects).

Use of Measuring Instruments – at a minimum you must demonstrate skill in using most types of USRO measuring instruments to lead or supervise others in the performance of routine-to-complex USRO work as it pertains to small-scale USRO jobs (such as residential or small business projects).

Ability to Interpret Instructions – at a minimum you must demonstrate ability to read and interpret common-to-complex instructions and lead or supervise others in performing USRO work for small-scale USRO jobs (such as residential or small business projects).

Ability to Use and Maintain Tools and Equipment – at a minimum you must be able to use most or all types of USRO tools and equipment and lead or supervise others in performing USRO work for small-scale USRO jobs (such as residential or small business projects).

Knowledge of Materials – at a minimum must be able to choose and use most or all types of USRO materials and lead or supervise others in performing common-to-complex USRO work for small-scale USRO jobs (such as residential or small business projects).

This position also requires that applicants be willing and able to comply with the following:

(1) May be subject to physical exertion, including prolonged standing, stooping, stretching, bending, climbing, crouching, kneeling and arm movement, as well as handling heavy, bulky materials and equipment that weigh up to 50 pounds.

(2) Performs work inside and occasionally outside in various weather conditions; makes repairs and installations from ladders, scaffolding and platforms in hard-to-reach places and in confined spaces.

(3) Performs work on top of tall buildings, in cramped areas with low overhead room and in areas where potentially harmful physical and chemical agents are present.

(4) May be exposed to energized electric circuits, sharp metal, fumes, dust, dirt, high noise levels, extreme temperatures from steam and boiler rooms and changes in temperature while working on cooling towers, roof exhausts and ventilating fans.

(5) May also be subject to cuts, bruises, contusions and burns when working on steam and hot water lines.

(6) May be required to support other agency buildings to provide critical services to sustain the operational needs of agency buildings.

(7) May be required to work a predetermined shift, which is subject to change to meet the agency's needs. Position is not eligible for telework or Alternate Work Schedules.

(8) May be required to report to or remain at a duty station to perform critical services when employees are generally excused for all or part of a workday in emergency conditions.

(9) USROs are on call 24-hours a day, 7-days a week, year around and may be required to report during irregular hours and travel in hazardous weather conditions.

(10) May be required to wear a uniform while working at the duty station.

(11) May be required to understand and follow mandated safety procedures and wear Personal Protective Equipment including, but not limited to earplugs, safety glasses, steel-toed boots, gloves and any other gear required by a higher-level supervisor.

(12) May be required to wear a respirator and may be required to shave to ensure a proper fit.

Successful performance of utility systems repair and operation work and adherence to these conditions will be assessed during the 1-year probationary period served by all new appointees.

Successful performance as a supervisor will be assessed during a concurrent 1-year probationary period served by all new supervisors.

Information on Federal Wage System Qualifications can be found at http: www.opm.gov/policy-data-oversight/classification-qualifications/federal-wage-system-qualifications/#url=Overview

Education

There is no educational requirement for this position.

Additional information

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov .

Additional selections may be made for this vacancy six months from the closing date of this announcement.


OTHER NOTES:

See CONDITIONS for important information pertaining to this position.

See REQUIRED DOCUMENTS to ensure you the documents needed to support your claim.

Subject to 1-year probationary period for supervisory position unless already completed or you served in such a position before August 11, 1979.

Position is NOT eligible for telework consideration.

Salary will be set in accordance with locality pay provisions. If you currently receive a higher locality pay, you will lose entitlement to the higher locality pay if selected for this position.

Relocation expenses will not be paid.

This is a high risk public trust position. You will be required to complete SF-85P, Questionnaire for Public Trust Positions, in order to have the appropriate investigation conducted, unless you were previously certified for a position at this level.

Location of Position:
SSA Headquarters/Woodlawn, Maryland
Office of Facilities and Logistics Management
Office of Buildings Management
Division of Mechanical Maintenance

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

READ THIS BEFORE YOU BEGIN YOUR APPLICATION.

Preview questionnaire: https: apply.usastaffing.gov/ViewQuestionnaire/10927389 Use APPLY link to submit responses.

Experience you claim is subject to verification by the selecting official. You may be asked to provide examples or documentation to support your answers or to verify a response by a practical demonstration of your claimed ability.

Your resume is the key means we have for evaluating your qualifications. It should clearly describe duties you perform that demonstrate how you meet the Screen Out requirements and Job Elements.

IF YOU DON'T CLEARLY DEMONSTRATE THAT YOU MEET THESE REQUIREMENTS, YOU WILL BE DISQUALIFIED FROM FURTHER CONSIDERATION.

Information not specifically stated in your resume cannot be assumed.

You may not be credited for federal experience unless you clearly show your grade at the time the experience was gained, as well as the complete dates (month/date/year) you were in each position.

SEE QUALIFICATIONS TO UNDERSTAND WHAT YOUR RESUME MUST DEMONSTRATE.

Your resume is the key means we have for evaluating your qualifications. It should clearly describe duties you perform that demonstrate how you meet the Screen Out Element, as well as each of the Job Elements . Duties that are not clearly described cannot be credited.

Answer all questions and follow instructions. Errors or omissions may affect your evaluation. The questionnaire takes about 15 minutes.

Your score will be based on your responses. Your resume and supporting documents will be compared to your responses, which are designed to capture the required competencies for this position.

When completing the online questionnaire, you must indicate the correct federal status and provide the required supporting documents to receive the proper consideration.

Applications will be ranked using Category Rating.

If you meet the basic requirements, based on your responses to the Questionnaire (see How To Apply), you will placed into one of three categories:

(1) Qualified — Candidates who meet the Screen Out.

(2) Well Qualified — Candidates who meet the Screen Out and demonstrate a satisfactory level of the knowledge, skills and abilities necessary to perform the duties of the position.

(3) Best Qualified — Candidates who meet the Screen Out and demonstrate a high level of the knowledge, skills and abilities necessary to perform the duties of the position.

Resumes and supporting documents (if required) will then be reviewed.

Applicants eligible for Priority Selection (see below) will receive the first consideration.

PRIORITY SELECTION : THESE REQUIREMENTS MAY BE DIFFERENT FROM WHAT YOU HAVE SUBMITTED IN THE PAST.

CTAP and ICTAP provide eligible displaced federal competitive service employees with priority selection for competitive service vacancies. To receive priority selection, you must meet specific conditions, receive a rating of 85% or higher and submit documents specified under REQUIRED DOCUMENTS.

See http: www.opm.gov/rif/employee_guides/career_transition.asp .

Candidates eligible for Veterans' Preference will be placed ahead of other candidates in the category for which they have been rated.

Additionally, preference-eligibles who demonstrate a compensable service-connected disability of at least 10 percent (AND who meet minimum qualification requirements) will automatically be placed in the Best Qualified Category.

See Required Documents for information on how to support these claims.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
NCS/High Risk

Trust determination process

Required Documents

RESUMES – all applicants must submit a resume. You must show your employer, job title, work schedule (e.g., full-time or part-time/number of hours per week), full start and stop dates (month/day/year), and grade (if the position is federal). Your resume should clearly describe duties you perform that demonstrate your knowledge, skills and abilities as they pertain to the performance of USRO work, as well as your ability to lead or supervise others in the performance of USRO work.

SEE QUALIFICATIONS TO UNDERSTAND WHAT YOUR RESUME MUST DEMONSTRATE.

HINT: name your documents 'Resume' or 'SF-50' to ensure you upload the intended document. Additionally, it's helpful if you choose the appropriate document type to upload your document to.

CANDIDATES FOR PRIORITY SELECTION : NOTE THAT THESE REQUIREMENTS MAY BE DIFFERENT FROM WHAT YOU HAVE SUBMITTED IN THE PAST.

VETERANS' PREFERENCE: If you claim veterans' preference, you must submit appropriate documents to support that claim. ONLY a DD-214 (must be member 4 copy) OR (if you are currently on active duty) an official statement of service from your command are acceptable to support a claim for veteran's preference. Your DD-214 or official statement of service must show Character of Service. You may not receive consideration as a veteran if you fail to submit a legible copy of the proper DD-214.

If you are claiming 10-point veterans' preference based on a service-connected disability, you must also submit a completed SF-15 (Application for 10-Point Veterans' Preference) AND the documents specified on the reverse of the SF-15. It is NOT sufficient to submit only a VA letter documenting your compensable disability rating. You may not receive consideration as a 10-point veteran if you fail to submit all of the required documents.

Applicants claiming derived preference must submit a completed SF-15 AND the documents specified on the reverse of the SF-15. You may not receive derived preference if you fail to submit all of the required documents.

IMPORTANT NOTICE TO VETERANS: The Office of Personnel Management has published the end date for Operation Iraqi Freedom (OIF) as August 31, 2010. To receive veterans' preference for service during the Enduring Freedom/Iraqi Freedom era, you must have served for more than 180 days between September 11, 2001 and August 31, 2010 OR be in receipt of a campaign badge or expeditionary medal. The updated CFR language is available here . Other eligibility for preference (e.g., disability) remains unchanged.

Preference will be based using ONLY the documents received for this vacancy announcement.
For more information visit the Vet Guide

CAREER TRANSITION ASSISTANCE PLAN (CTAP) provides selection priority for competitive service employees displaced from SSA. Currently no one meets the eligibility requirements for this plan.

INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) provides selection priority for competitive service employees displaced from federal agencies other than SSA (such as for a RIF). It does not apply if you have voluntarily terminated your federal employment (e.g., resigned or retired) OR your term or temporary appointment ended OR you were separated for performance or conduct reasons. ICTAP candidates must receive a score of at least 85% and must provide:

— proof of eligibility — such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action (SF-50); and

— proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent.

For more information on ICTAP visit http: www.opm.gov/rif/employee_guides/career_transition.asp .

Certain Military Spouses: see https: www.usajobs.gov/Help/working-in-government/unique-hiring-paths/military-spouses/ .

Applications without specific supporting documents will not receive consideration for priority selection.

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