Overview

Duties

Summary

This position is located in the Employment and Training Administration, Office of Unemployment Insurance, Division of Unemployment Insurance Operations.

This position is inside the bargaining unit.

DOL encourages persons with disabilities to apply, including eligible under 5 CFR 213.3102(u), Schedule A and Disabled veterans with a compensable service-connected disability of 30% & more.

Learn more about this agency

Responsibilities

As a recognized authority and expert in Unemployment Insurance (UI) Tax programs, the incumbent performs the following duties:

  • Provide authoritative advice and consultation to ETA officials and customers;
  • Recommend new approaches and alternatives to address current or anticipated problems;
  • Negotiate acceptable agreements to resolve conflicts and controversial disputes and elicit support of program officials, customers and other concerned parties;
  • Develop guideline, technical assistance, and training and develops and applies new methods and techniques to solve problems and create needed innovations;
  • Study new and proposed legislation and regulations to determine impact on the UI program and develop guidance for states, as appropriate;
  • Analyzes and evaluates the administrative aspects of substantive, mission-oriented programs administered by key organizations within the agency;
  • Develop new ways to resolve problems in meeting established goals, measures, and objectives related to the program effectiveness; and
  • Make recommendations that may serve as the basis for new systems, legislation, regulations, or programs.
  • Performs other related duties as assigned.

Travel Required

Occasional travel – Infrequent 5% or less

Supervisory status
No

Promotion Potential
13 – This position is at the full performance GS-13 level.

Requirements

Conditions of Employment

  • Appointment to this position may require a background investigation.
  • Requires a probationary period if the requirement has not been met.
  • Must be at least 16 years old and a U.S. Citizen.

Applicants must meet all legal and regulatory requirements. Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection.

Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50.

Reference the "Required Documents" section for additional requirements.

Qualifications

Individual Occupational Requirement

This position has an Individual Occupational Requirement (IOR), that must be met in addition to meeting the specialized experience.

Education

Undergraduate Education: Major study — economics, industrial relations, laws, sociology, political science, public administration, or other related fields. Courses in statistics or mathematics applicable to the social sciences are creditable up to a maximum of 12 semester hours.

Graduate Education: Major study — one or a combination of the social sciences that included social science research methodology and techniques, and provided a knowledge of the history, concepts, methods, and techniques of social insurance and/or the social and economic conditions under which social insurance programs operate.

OR

Specialized Experience (for position above GS-5): Experience related to social insurance. This includes experience applying statistics or mathematics to the social insurance field. Specialized experience must have demonstrated:

  • A knowledge of current social and economic conditions under which social insurance programs operate, and the principles of Federal/State/local relationships;
  • The ability to extend and modify existing techniques and methods or to develop new ones to identify, isolate, and resolve special problems; and
  • The ability to develop effective collaborative relationships with personnel in other fields and with groups having conflicting objectives.

Qualifying specialized experience may have been gained through work in the following or similar types of programs: unemployment insurance; old-age and survivors' insurance; workers' compensation; disability compensation; or other public or private programs covering common social insurance risks.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

In addition to the above, applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-12, in the Federal Service.

Specialized experience must demonstrate experience in: performing UI tax-related work in program operations, such as tasks or functions related to making employer UI coverage determinations, processing, reporting or reconciling UI contribution operations, field audit functions, and performing reviews of state UI Tax Performance Systems; consulting with and advising state agencies, employer organizations, labor organizations, or other employer groups on unemployment insurance (UI) tax programs; analyzing and interpreting laws, policies, or UI Contributions Report data sufficient to develop and conduct training sessions, meetings, and conferences related to UI tax matters.

Education

There is no education requirements at the GS-13 level.

Additional information

DOL seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50.

Position Telework eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs. Employees participating in telework are subject to the terms and conditions of the Department of Labor's Telework Program.

Refer to these links for more information: GENERAL INFORMATION , ADDITIONAL DOCUMENTATION , FORMER FEDERAL EMPLOYEES

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Click here for Evaluation details. For Displaced Employees ONLY: if you meet the eligibility requirements for special priority selection under ICTAP / CTAP , you must be well-qualified for the position to receive consideration for special priority selection. ICTAP/CTAP eligibles will be considered "well-qualified" if they attain at least a rating score of 85.0 in a numerical rating scheme. Be sure to review DOL Account Eligibility Question #24 to reflect that you are applying as an ICTAP/CTAP eligible and submit supporting documentation.

Evaluation Factors (Competencies) – All qualified applicants will be evaluated on the following key competencies:

1. Program Knowledge – Knowledge of the Unemployment Insurance (UI) program, to include UI tax and benefit operations.

2. Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

3. Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; writes in a clear, concise, organized, and convincing manner for the intended audience.

4. Interpersonal Skills – Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). Your evaluation may also include a review by an HR Specialist or panel and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process

Required Documents

The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents.

The following documents are required from all applicants (PLEASE READ CAREFULLY):

Unofficial Transcript(s) (in English) – submit if using education as a basis for qualifying for this position. If so, you must submit all applicable academic transcripts demonstrating that you meet the qualifying educational requirements (ex. BA/BS, MA, JD, PHD, etc). If specific course work is required to qualify, you must supply transcripts from each academic institution in which the required courses were taken in order to receive credit.

You may upload your transcript(s) as one document (3 MB size limit). If over 3 MB, please submit via fax feature.

OFFICIAL Transcripts MUST BE RECEIVED prior to selection and report date. Reference the "Education Section" for College Transcript and Evaluation of Foreign Education.

ARE YOU A CURRENT OR FORMER FEDERAL EMPLOYEE? If applying as a status candidate with current or former Federal Service, please provide a copy of your last or most recent SF-50, "Notification of Personnel Action" which shows your appointment eligibility for the position for which you are applying. Your SF-50 must identify the highest grade you held on a permanent basis, Pay Plan/Pay Schedule, Series, and Grade/Pay Band, and career status. Multiple SF-50 may be submitted to demonstrate your highest previous rate and eligibility. *WARNING: An award SF-50 (ex. cash or time off award) may not indicate grade, step and competitive status. For current DOL employees, an award SF-50 DOES NOT indicate grade and step.

– Most recent performance appraisal/evaluation signed and dated within 18 months is requested by the agency, but will not disqualify candidates if not submitted. If not submitted during the application process, one may/will be requested at the time of the interview if the opportunity is extended. Applies to current and former Federal employees.

– Land Management Eligibles: a copy of your most recent Notification of Personnel Action (SF-50 or equivalent) proving your eligibility for appointment under the Land Management Workforce Flexibility Act. This service must have been performed in the competitive service, under a time limited appointment in a Land Management Agency, as defined by P.L. 114-328. For more information, click here .

The following documents are required if applicable:

– Displaced Employee Placement Documents – Only required if requesting priority consideration under ICTAP / CTAP Eligibility.

– DD-214 – verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA) and showing character of discharge (ex. Member Copy 4 and 2 are acceptable vs. Copy 1 which is not acceptable to adjudicate veteran's preference)

– Special/Non-Competitive Appointing Authority Documents – Applicants who are eligible for consideration, and wish to be considered, under one of the following non-competitive hiring authorities must submit appropriate documentation (click on the links below to see the documentation requirements):

(a) Persons with Severe Disabilities (SCHEDULE A)

(b) 30% or More Compensably Disabled Veterans (DAV)

(c) Former Peace Corps Volunteers (PCV) OR Current or Former Peace Corps Employees (PCE)

(d) Military Spouses (MISP)

– Cover Letters are not mandatory and will not be used to verify experience, but may be submitted Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship , and the E-Verify system will be used to confirm the employment eligibility of all new hires.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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