Who May Be Considered:
- Status Candidates
- Land Management Eligibles under the Land Management Workforce Flexibility Act .
- View common definitions of terms found in this announcement.
This position is located in the Cybersecurity and Infrastructure Security Agency (CISA), Office of the Chief Human Capital Officer (OCHCO), Workforce Support Programs Division (WSPD).
Learn more about this agency
The primary purpose of the position is to serve as a Human Resources Specialist (Employee Benefits). Responsibilities include for total day-to-day administration of the federal employee benefits programs and for providing a full range of technical advisory, counseling and/or processing services in coordination with a senior human resources specialist. Typical work assignments include:
- Counsel employees, managers, supervisors, and field staff on a variety of retirement systems, including voluntary, disability, involuntary/discontinued, deferred retirement, and applications under the voluntary early retirement authority.
- Compute, review, and explain estimates for retirement annuities, military service credit deposits, service credit deposit for non-deductions service, and redeposit amounts.
- Ensure accurate and timely processing of personnel actions, Notification of Personnel Action (SF-50) for separations, retirements and benefits actions.
- Draft operating procedures or develop new or modify existing procedures to improve the effectiveness of employee benefits programs or to notify and ensure staff requirements, or operating policies/procedures are implemented.
- Analyze and interpret regulations, policies/procedures, or guidelines relating to employee benefits programs to inform management, staff/employees of laws/regulatory changes through articles, emails, bulletins, or individual counseling sessions.
Occasional travel – You may be expected to travel for this position.
Conditions of Employment
- You must be a U.S. citizen to apply for this position.
- You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
- Selective Service – males born after 12/31/59 must be registered or exempt from Selective Service see http: www.sss.gov/
- You must be able to obtain and maintain a Non-Sensitive/Moderate Risk security clearance.
- Current Federal employees must meet time-in-grade requirements.
- One-year probationary period may be required.
- You must submit to a drug test and receive a negative test result prior to appointment to this position.
- If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
- DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.
- Relocation expenses are not authorized. Other recruitment incentives may be authorized.
- This position has been designated excluded from bargaining unit representation under the national security provision of 5 USC Section 7112(B)(6).
- All employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
- This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. § 7501-7533 and 5 CFR Part 752, as applicable).
You qualify for the GS-09 grade level if you possess one of the following:
A. Experience: One year of specialized experience, equivalent to the GS-07 grade level in the Federal service, performing duties such as: (1) Applying, fundamental Human Resource laws, principles, systems, policies, methods, and practices related to benefits programs; (2) Applying, basic laws, regulations, policies, and precedents of employee retirement, group life insurance, and health benefits, to assist in giving advice on benefits programs; (3) Gathering, assembling, and analyzing facts to draw conclusions; and (4) Communicating with managers and employees at all levels, within and outside the agency, in order to expedite personnel actions/inquiries related to benefits programs.
B. Substitution of Education for Experience: You may substitute a Master's, LL.B., J.D., or equivalent graduate degree, or have successfully completed at least two full years of progressively higher-level graduate education leading toward such a degree in a field that demonstrates the knowledge, skills, and abilities necessary to do the work of this position.
C. Combining Education and Experience: Appropriate combinations of successfully completed post-high school education and experience also may be used to meet the total qualification requirements for the GS-09 grade level.
You qualify for the GS-11 grade level if you possess one of the following:
A. Experience: One year of specialized experience equivalent to the GS-09 grade level in the Federal service, performing such duties as: (1) Having a broad knowledge of and experience with, the processing of personnel/payroll actions, as well as an operational knowledge of and experience with federal payroll/personnel systems; (2) a broad knowledge of HR program areas including, but not limited to, FEHB, FEGLI, TSP and leave administration; (3) Advising employees and survivors of deceased employees about survivor benefits; and (4) Providing guidance material (i.e. articles, bulletins, and reports) on the implementation of methods and procedures for a retirement and benefits program.
B. Substitution of Education for Experience: You may substitute a Ph.D. or equivalent doctoral degree or have successfully completed three full years of progressively higher-level graduate education leading to such a degree; or LL.M if related, in a field that demonstrates the knowledge, skills, and abilities necessary to do the work of this position.
C. Combining Education and Experience: Appropriate combination of successfully completed graduate level education and experience described in A and B above, that, when combined, equal 100% of the total requirement.
NOTE: Your resume must support your responses to the online questionnaire, the qualification and time-in-grade requirements. Failure to do so will result in an ineligible rating.
Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying).
NOTE: Current and former employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF50s include appointment, reassignment, with-in grade/range increases and promotion actions). Please note : Pay adjustments and awards do not include the length of time in your current position, therefore, they are NOT acceptable . If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment.
You MUST meet all qualification requirements, including Time-in-Grade, by the closing date of this announcement. Qualification AND time-in-grade claims will be subject to verification.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
All education must have been obtained from an accredited college or university. For additional information regarding the substitution of education for experience, click HERE .
Promotion Potential: The full performance level of this position is GS-12.
This is a non-supervisory position.
Pursuant to Executive Order 12654 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants will be evaluated on their resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an Assessment Questionnaire that is based on the following competencies or knowledge, skills, and abilities needed to perform this job:
- Attention to Detail
- Customer Service
- Problem Solving
- Technical Competence
- Written Communication
Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are best qualified based. Qualifications will be based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.
Candidates who apply under Non-competitive and Special Hiring Authorities procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume, supporting documentation submitted and their responses to the assessment questionnaire.
If you are determined qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Preview the Assessment Questionnaire, click https: apply.usastaffing.gov/ViewQuestionnaire/10928355
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position with a score of 85 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: https: www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/
For Competitive Merit Promotion and Veterans Employment Opportunities Act (VEOA) Applicants: The highest rated candidates will be referred to the hiring agency.
For Non-competitive Appointment Eligibles: All qualified candidates will be referred to the hiring agency.
Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions (you must submit a DD214-member copy 4).
Interchange Agreement possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links below.
Peace Corps / VISTA volunteers ,
persons with disabilities
Background checks and security clearance
Drug test required
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing a detailed description of your job-related qualifications that includes beginning and ending dates with the month and year and hours worked per week (if less than 40) for each paid and non-paid work experience job title listed.
2. Other supporting documents ( only submit if applicable ):
- Are you a current or former federal employee? Submit a copy of your SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, with-in grade/range increases); your current promotion potential; proof of permanent appointment if applying based on an interchange agreement; etc.
- A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
- A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your position, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your agency that shows your current promotion potential.
- Position title;
- Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
- Agency; and
- Beginning and ending dates of appointment.
Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit:
Are you eligible for a special noncompetitive hiring authority (e.g., Schedule A Disability, Peace Corps, Former Overseas Employees, etc.)? Submit documentation of proof that supports your eligibility under a special hiring authority.
Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.