Overview

DevOps & Site Reliability Manager
About CyberArk:
CyberArk Software, the global leader in privileged access management, helps organizations transform their business through improved security and reduced risk. As a trusted partner for thousands of companies around the world, CyberArk consistently sets the bar – driving innovation and helping our customers stay one step ahead of attackers.
Job Description:
CyberArk SRE are coders who enjoy a challenge and own the availability of CyberArk SaaS (infrastructure – application), by measuring failures and availability of SLIs and SLOs, using a proactive approach of prevention over mitigation and mitigation over fixing. The SRE collaborates with Dev and work with PM in order to continuously improve the services availability and quality. They will share ownership with the Dev team to create shared responsibility where the SRE owns the availability of the service, proactive prevention of issues, performing deliberate and structured troubleshooting to mitigate issues.
CyberArk Cloud Engineering is looking for a team leader with “automation first” mindset to lead the Site Reliability Engineering team. The team leader shall demonstrate high professional skills, coach her team members and strive for excellence, using comprehensive business and technical knowledge.
Responsibilities:
Lead a team of Site Reliability Engineers & DevOps who are responsible for CyberArk SaaS uptime and share responsibility over the reliability of the services with the dev-teams
Own the overall health, availability, performance and capacity of the SaaS, improve the services reliability by writing code and build automation to prevent problem recurrence
Lead projects and prioritization in order to meet the Site Reliability Engineering goals
Lead by example, mentor the team, define improvement goals for the team and lead the team to achieve the goals
Work together with the Dev teams, product management and Security Services to improve the reliability of the service
Working with multiple stakeholders, manage different agendas and resolve issues with the rule of what’s best for CyberArk
Proactively test the flexibility and resiliency of the services
Recruit and train new team members
Design, write and deliver pipelines and code to improve the availability, scalability, latency and efficiency of CyberArk Services
Enhance the incident response process
Conduct performance reviews with team members
Leading our culture
Requirements:
3-5 years of experience focused on Site Reliability, DevOps Engineering, Security, system administration or application development for production services
2 years in a leadership position
4 years’ experience in a production services operations role is an advantage
A year in management of engineering or operations is an advantage
Strong hands-on experience in
Linux and/or Windows OS
Network architecture and security configurations
Service Security Practices
Hands-on experience with the following scripting technologies:
Automation/Configuration management using either Ansible, Puppet, Chef or an equivalent
Python, Ruby, Bash, PowerShell
Think like an attacker
Experience with running production services on AWS is an advantage
Excellent communication skills
Strong hands-on technical abilities
Strong problem-solving skills
Strong understanding of Information Security in various environments
Strong complex system understanding
Proactive, highly motivated individual with a high work ethic and goal-oriented approach
Excellent communication and presentation skills
CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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