Overview

VDart – We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Data Sciences, Cyber Security, IoT, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in the UK, Mexico, Canada, and India, we provide global workforce solutions to our customers covering EMEA, APAC & Americas. VDart is an award-winning organization recognized by Inc 5000 Hall of Fame; Atlanta Business Chronicle*s Fastest Growing Companies; NMSDC*s National Supplier of the Year; Ernst & Young*s Regional Entrepreneur of the Year and more.
Position: Active Directory
Bill Rate: $Negotiable
Location: Chicago, IL
Duration: 6 Months
Responsibilities:

Adhering to SLAs
ITIL Processes awareness and adhering to
Reporting to the Track Lead / Team Lead
Helping team members in case of Issues/Technical Problems
Handling tickets / requests
Troubleshooting technical issues
Ensuring that the processes are adhered to
Understanding of Multi-geo support environment
Support day-to-day aspects of the level 2 calls of Active directory & HyperV/VMware during business hours
Meet the SLA and QOS level
Escalation of all pending and failed calls
Improves and maintains customer and employee satisfaction
Provide L3 level support on AD, DNS, HyperV/VMware, Monitoring and Reporting
Implementing Backup/Restoration Strategy for 24×7 operation support
Applying patches/upgrades to maintain security level
Assist in implementation of Data centre consolidation
Perform H/W & performance monitoring and implement recommendations
Day-to-Day reporting tasks
Antivirus solutions

Required Skills / Qualifications:

Designing and managing multiple Active Directory Forests and Domains for a large, geographically dispersed enterprise
Experience in administering DNS, WINS, DHCP and PKI
Experience with configuring Group Policy Objects to secure a Windows infrastructure and WMI filtering
Sound knowledge in AD Site replication and topologies
Experience working at an AD 2008 functional level and migration to 2012 functional level preferred
Experience with domain consolidations/migrations preferred
Experience working with Microsoft to perform ADRAP preferred
Experience in Microsoft Windows Server Administration, to include Server 2003, 2008 and 2012 AD and OS
Experience using a ticket management system for work prioritization and daily workload management
Superior problem solving and troubleshooting skills at the System Engineer level
Possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers
Experience in scripting leveraging PowerShell is preferred
Ability and confidence in making system recommendations and providing excellent customer support
Excellent written and oral communication skills are required
Knowledge in ADFS is required
Should have knowledge in MS Azure
Experience in Migration Tools like, ADMT / Quest is preferred

Soft Skills

Excellent communication and conversation skills (Verbal and Written)
Good documentation skills
Good working knowledge of MS OFFICE (Including MS Project and Visio)
Should have a great customer handling skills
Able to handle unforeseen situations
High level of acceptance
Can drive HCL’s value and its methodology

Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with this background and if the candidate accepts the role our team pays a generous referral. We are keen on networking and establishing a long-term, mutually beneficial partnership with you.
We are Equal Employment Opportunity Employer.

VDart Inc
Alpharetta, GA
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Follow us on Twitter: @vdartinc

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