Overview

Location: Philadelphia, PA
Salary: Competitive
Description: Our client is currently seeking a Senior Product Owner to work on a large team in charge of developing internal product marketing applications. This role will work eventually be based out of Philadelphia, but will still allow excellent remote work flexibility.

Qualified candidates will have at least 3 years of experience as a Product Owner/Manager in an Agile environment, as well as experience interacting with stakeholders in the marketing space in order to build out such applications!

Leads or directly contributes to the following Product Management tasks:

Works in an agile framework as Product Owner to deliver continuous digital enhancements and industry-leading customer experience, with a focus on building out an industry-leading virtual assistant, chatbot experience.

Works closely with the engineering team to plan and manage sprint capacity, ensuring efficient delivery

Writes detailed user stories to capture product feature requirements, drives refinement/grooming sessions, and manages the backlog

Works closely with Content personnel and various stakeholders across the company, including core AI platform teams, to design conversational, customer-friendly experiences

Works closely with solution design, architects, and development teams to ensure skills/journeys are well planned, requirements are understood, and deliverables meet acceptance criteria

Leads product and/or cross-functional working sessions, as needed

Develops detailed product features on an on-going basis, aggressively identifies strategic opportunities for improvement, and develops implementation plans

Performs best practice research and benchmarking, conducts competitive analysis, and develops strong understanding of stakeholders to drive development decisions

Partners with analytics and research personnel to assess performance and identify areas of opportunity to meet customer needs and key performance indicators

Communicates feature status and performance metrics to stakeholders on a regular basis

Provides product support and develops customer/sales/care tools and training/awareness materials, as needed

Provides subject matter expertise to team members, as required

Contact:

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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