This position is located within the Cybersecurity and Infrastructure Security Agency, Office of the Chief Human Capital Officer (OCHCO). OCHCO is responsible for ensuring CISA's workforce is properly staffed, trained, and equipped to be successful in its mission: building strong strategic partnerships with program office leadership, identifying key drivers of change, and serves as consultant to developing strategies to address the human capital needs through the entire employee lifecycle.
Learn more about this agency
The Chief Human Capital Officer (CHCO) oversees all of the component's human resources programs and activities, ensuring the recruitment, training, development, and retention of a diverse and highly qualified workforce across all CISA offices and programs. Provides direction, leadership, vision, and strategic planning to advance the mission of CISA programs using creative value-added human resources (HR) programs, laws, policies, and regulations. Advises executive-level officials regarding complex HR management issues, including matters related to policies and long-range plans for the following human resources programs: staffing and recruitment, labor and employee relations, performance management, awards, workforce planning and analysis, executive services, classification, compensation and benefits, policy and internal controls, occupational safety and health, and payroll and personnel systems.
Specific responsibilities include:
Oversees the delivery of a wide range of personnel services to a diverse workforce, ensuring that the human resources needs of the CISA workforce are met through professional and quality customer service.
Directs the recommendation and formulation of policies and standard operating procedures, as well as the development of practical and innovative solutions to HR problems to advance and support the agency's mission and strategic vision. This includes directing a process of organizational development that addresses issues such as succession planning, workforce planning, key employee retention, organization design, workflow efficiency, and change management.
Leads, manages, and executes through subordinate managerial, supervisory, technical, administrative, and contract personnel, the effective and efficient delivery of the full range of HR programs, products, and services to a workforce of more than 2,000 employees nationally. This includes leading human resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes responsibility, quality, productivity, goal attainment, and the recruitment and ongoing development of a superior workforce.
Appears before Congressional committees, DHS executive personnel, other Federal agencies, public and private organizations, and the national media regarding CISA's HR efforts and activities as they relate to recruitment and retention of a diverse workforce in support of congressionally mandated initiatives to protect America in the interest of national security.
Implements the President's Management Agenda within the Office of the Chief Human Capital Officer.
Occasional travel – 10% or less. You may be expected to travel for this position.
Conditions of Employment
- You must be a U.S. citizen to apply for this position.
- You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
- Selective Service – males born after 12/31/59 must be registered or exempt from Selective Service see http: www.sss.gov/
- Filing of OGE 278 – Public Financial Disclosure.
- You must be able to obtain and hold a obtain/maintain a Top Secret (SCI) clearance.
- If selected, a one-year SES Probationary period may be required.
- You must submit to a drug test and receive a negative test result prior to appointment to this position.
- If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
- DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.
- Relocation expenses are not authorized. Other recruitment incentives may be authorized.
- All employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
- This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. § 7501-7533 and 5 CFR Part 752, as applicable).
As a basic requirement for entry into the SES, applicants must provide detailed evidence of possession of each of the Executive Core and Mandatory Technical Qualifications listed below in a supplemental statement to assist reviewing officials in determining the best qualified candidates to be referred to the selecting official. Qualification and experience determinations will be based only on the information you submit.
The application process used to recruit this position is the Traditional Method.
Executive Core Qualifications:
ECQ 1 – LEADING CHANGE: You must have demonstrated an ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Leadership Competencies: Creativity & Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, Vision.
ECQ 2 – LEADING PEOPLE: You must demonstrate the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others, Team Building.
ECQ 3 – RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Leadership Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving, Technical Credibility.
ECQ 4 – BUSINESS ACUMEN: This ECQ involves the ability to manage human, financial, and information resources strategically. Leadership Competencies: Financial Management, Human Capital Management, Technology Management.
ECQ 5 – BUILDING COALITIONS: This ECQ involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Leadership Competencies: Partnering, Political Savvy, Influencing/Negotiating.
FUNDAMENTAL COMPETENCIES: The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, Public Service Motivation.
Mandatory Technical Qualifications:
MTQ-1: Ability to develop policy, plans, and strategy in compliance with laws, regulations, policies, and standards in support of organizational activities (such as cyber) and federal human resources. Skill in communicating with all levels of management (e.g., interpersonal skills, approachability, effective listening skills, appropriate use of style and language for the audience).
MTQ-2: Demonstrated strong leadership skills, high level of technical expertise, and wide practical experience in management or administration of a comprehensive, agency-level, civilian human resources management program: including forecasting Agency manpower requirements and translating into sound recruitment and hiring strategies and training pipeline leading to a highly-qualified, professional, workforce; position management and classification; internal controls and policy development and implementation; strategic workforce planning and analytics; and payroll operations and maintenance.
MTQ-3: Demonstrated strong leadership skills, technical expertise, and practical experience in management or administration of a comprehensive personnel management program.
Challenge Context Action Result Model
An ECQ or Mandatory Technical Qualification (MTQ) statement should include more than one examples of relevant experience.
- Challenge. Describe a specific problem or goal.
Context. Talk about the individuals and groups you worked with, and/or the environment in which you worked, to tackle a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
Action. Discuss the specific actions you took to address a challenge.
Result. Give specific examples of the results of your actions. These accomplishments demonstrate the quality and effectiveness of your leadership skills.
Additional information on the Executive Core Qualifications is available at Senior Executive Service Executive Core Qualifications
Veteran's preference does not apply to the SES.
Probationary period: You will serve a one-year probationary period unless you previously completed the probationary period in the SES.
There is no positive education requirement for this position.
As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Executive Core Qualifications and Mandatory Technical Qualifications listed above.
The ideal candidate will have experience supervising employees through subordinate supervisors and have experience hiring, developing, and evaluating employees. Typically, experience of this nature will have been gained at or above the GS-14/15 grade level in the federal service or its equivalent in the private sector or non-governmental organizations.
Failure to meet this basic qualification requirement and all executive and technical qualification factors automatically disqualifies an applicant. Applicants who meet all the mandatory executive and technical qualifications will be evaluated by a panel of SES members to determine the degree to which they possess each of the listed qualifications.
This evaluation will determine which applicants are best qualified. Total background, including experience, education, awards, self-development, and training will be reviewed. This information will be obtained from the application package, including the required narrative statements for the technical and Executive Core Qualifications described in this vacancy. As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:
- Directing the work of an organizational unit;
- Ensuring the success of one or more specific major programs or projects;
- Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and
- Supervising the work of employees; and exercising important policy-making, policy determining, or other executive functions.
- If your resume does not include these basic qualifications, you will not be determined qualified for this position.
We recommend that your resume addressing the ECQs include examples that are clear, concise, and emphasize their level of responsibilities, the scope and complexity of the programs, activities, or services managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues addressed; and the results of actions taken.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above. Your application will be evaluated to determine if you meet the minimum qualification requirements for this position. A panel will be convened to determine "best qualified" candidates. The rating and ranking will be based upon consideration of the degree to which you meet the Executive Core Qualifications, and Mandatory Technical Qualifications. Interviews and qualifications inquiries may be required.
Background checks and security clearance
Sensitive Compartmented Information
Drug test required
Position sensitivity and risk
Special-Sensitive (SS)/High Risk
Trust determination process
1. REQUIRED Your resume – it must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements as stated in this vacancy announcement. Insufficient information will result in a not qualified rating. It is recommended that you include the following information:
- Full name, mailing address, and day and evening telephone numbers
- Educational information, including the name, city and state of colleges or universities you attended, as well as the type and year of any degrees received
- Information about your paid and nonpaid work experience related to this position including:
- Job title (include series and grade if Federal job)
- Duties and accomplishments
- Employer's name and address
- Supervisor's name and phone number
- Starting and ending dates of employment (month and year)
- Indicate if we may contact your current supervisor
- Information about honors, awards, and special accomplishments
2. REQUIRED A narrative statement addressing each of the Executive Core Qualifications (ECQ) and Mandatory Technical Qualifications (MTQs). Each ECQ and each technical qualification must be addressed separately. The narrative addressing ECQ's must follow the format provided at Guide To Senior Executive Service Qualifications (Adobe Acrobat required). MTQs narrative statements must not exceed 2 pages for each individual technical qualification(s) and your entire ECQ package (i.e., all five ECQ's narrative statements) may not exceed 10 pages in its totality. Two pages per ECQ is desired. IF YOU EXCEED THESE LIMITS, YOU WILL NOT BE CONSIDERED.
If you are a graduate of an approved SES Candidate Development Program, you must include a copy of the OPM certification of eligibility and a narrative statement addressing only the mandatory technical qualifications.
If you are a current or former SES member, you must submit documentation of your SES status (i.e., SF-50 appointing you into the SES) and a narrative statement addressing only the mandatory technical qualifications.
This document MUST be submitted using "Qualifications" as Document Type.
3. REQUIRED If you are a current Federal employee, a copy of a recent SF-50, Notification of Personnel Action, that indicates Federal status, grade, tenure, and type of service. Please remove your social security number and date of birth.
The following categories of applicants MUST address the Mandatory Technical Qualification factors. These Categories include:
- Applicants who are currently serving under a SES career appointment (must provide a copy of Standard Form 50-Notification of Personnel Action that documents career appointment to the SES), or
- Applicants who are eligible for reinstatement to the SES (must provide a copy of Standard Form 50-Notification of Personnel Action that documents career appointment to the SES), or
- Applicants who are graduates of OPM-approved SES Candidate Development Programs (must provide proof of OPM Qualifications Review Board certification).