Overview

Duties

Summary

This position is located in the National Credit Union Administration, Eastern Region. This position serves as an Office Assistant.

More than the number of positions listed may be filled through this vacancy announcement.

Pay will be set within the advertised pay range to align with the selectee's skills and experience and the requirements of the position.

NCUA IS A COMPETITIVE FEDERAL SERVICE AGENCY.
Learn more about this agency

Responsibilities

As a Office Assistant , you will be responsible for the following duties:

-Use payroll software to input data needed to produce biweekly payroll.
-Serve as the primary time keeper for a large organization.
-Maintain records of time and attendance.
-Reconcile time and attendance reports and corrects discrepancies.
-Receive incoming calls and directs to staff members.
-Produce documents requiring the use of advanced software functions.
-Prepare correspondence, reports and other documents in final format using correct punctuation, capitalization, spelling, grammar and style.
-Perform mail and file functions such as processing incoming and outgoing materials.
-Determine records retention and disposal requirements.
-Develop and maintain electronic record keeping and tracking logs for calendars, correspondence, projects, etc.
-Research vendors for best combination of price, quality, and delivery.
-Notify employees and supervisors of training attendance dates and handle any cancellations or rescheduling of training.
-Serve as backup to Management Assistant in the office.

Travel Required

Not required

Supervisory status
No

Promotion Potential
6

Requirements

Conditions of Employment

  • You must be a U.S. Citizen.
  • Suitable adjudication of background/security investigation is required.
  • A probationary period may be required.
  • This position is in the bargaining unit.

Qualifications

If qualifying based on experience: You must have one full year of specialized experience equivalent to the next lower grade level in federal service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

To qualify at the CU-05 level, you may qualify based on experience, education, or a combination of the two as outlined below.

Experience: To qualify for the CU-05 leve, you must have one full year of specialized experience equivalent to the CU/GS-04 level in federal service (obtained in either the public or private sectors). In your resume, the experience must demonstrate: (1) receiving visitors or responding to phone callers as appropriate; (2) responding to routine requests; (3) managing an appointment calendar; and (4) utilizing office automation equipment/computer software to complete assigned tasks.

OR

Education: Four (4) years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR

Combination of education and experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. NOTE: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

To qualify at the CU-06 level, you may only qualify based on experience. You must have one full year of specialized experience equivalent to the CU/GS-05 level in federal service (obtained in either the public or private sectors). Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. In your resume, the experience must demonstrate: (1) serving as a timekeeper using an automated system; (2) making travel arrangements to include flights and lodging; (3) updating spreadsheets and databases, and (4) preparing correspondence, reports and other documents in final format.

You must meet the qualifications for this position by the closing date of this announcement.

YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.

YOUR RESUME MUST support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https: help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Education

Education used to qualify at the CU-05 grade level must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.

Additional information

CAREER LADDER PROMOTION STATEMENT: For positions that are multi-graded, you may be noncompetitively promoted to the next grade level in accordance with OPM regulations and NCUA policies.

SALARY: Pay will be set using NCUA's compensation policy. The salary range shown is NCUA's Local Pay Rate (LPR) which includes a locality rate of 48.87% for the Alexandria, Virginia geographical area.

SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check status of your registration by visiting the Selective Service website at: http: www.sss.gov/ .

NOTE: Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement.

Shared Certificates: Applicants may be considered for other positions within the agency that require similar qualifications and are in the same series and at the same grade level of this position.

NCUAuses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.

Due to certain COVID-19 restrictions, the following scenarios may be applicable until onsite business operations are resumed:

  • The selectee of this position may be required to temporarily perform their duties in a full-time telework or virtual capacity until we are able to resume onsite business operations.
  • Individuals who must relocate for this position, may be approved or required to begin work temporarily in their current geographic location prior to relocation to the permanent duty station advertised in this vacancy announcement.

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https: help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

For Category Rating: Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position.

Application of Veterans' Preference: The Category Rating process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the CU-09 level or higher.)

Your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement. If you meet the qualification requirements, your application will be placed in one of three categories:

Best Qualified – Applicants possessing experience that substantially exceeds the minimum qualifications of the position.
Well Qualified – Applicants possessing experience that exceeds the minimum qualifications of the position.
Qualified – Applicants possessing experience that meets the minimum qualifications of the position.

To preview the application questionnaire, please click here: https: apply.usastaffing.gov/ViewQuestionnaire/10987845

The self-assessment questions have been developed to evaluate your competency in the following areas:

  • Accountability
  • Administration and Management
  • Attention to Detail
  • Computer Skills
  • Customer Service
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Self-Management
  • Stress Tolerance
  • Teamwork
  • Writing

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Suitability/Fitness

Required Documents

1. VETERANS' PREFERENCE DOCUMENTS (if claiming veteran's preference):

For 5-Point Preference: DD 214 (member 4 copy preferred, however documentation provided must contain dates and character of service) or if you are currently active duty: an official statement of service from your command.

For 10-Point Preference: DD-214 (member 4 copy preferred, however documentation provided must contain dates and character of service), VA letter and SF-15 for 10-Point preference.

Note: If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, character of service, military rank, type of discharge and date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters.

2. ICTAP/CTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
Copy of agency notice;
Most recent performance rating; and
SF-50 noting current position, grade level and duty location.
To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP .

To apply for this position, you must provide a complete Application Package which includes:
1. Resume
2. Other supporting documents:

  • Cover Letter, optional
  • College transcript(s), if qualifying based on education or if a Basic Requirement
  • DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty for veterans for consideration under veteran hiring authorities.
  • Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)

YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.

YOUR RESUME MUST support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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