This position is located in the Consumer & Governmental Affairs Bureau, Consumer Affairs & Outreach Division.
The incumbent must hold certification with the Registry of Interpreters for the Deaf (RID).
Relocation expenses will not be paid.
DUE TO THE UNIQUE CIRCUMSTANCES OF THE COVID PANDEMIC, AGENCY EMPLOYEES ARE CURRENTLY ON MANDATORY TELEWORK. AGENCY EMPLOYEES AND NEWLY HIRED EMPLOYEES WILL WORK IN A VIRTUAL ENVIRONMENT UNTIL MANDATORY TELEWORK IS LIFTED.
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The position is located in the Consumer & Governmental Affairs Bureau, Consumer Affairs & Outreach Division.
The incumbent provides sign language interpreting services for the FCC. The incumbent interprets or transliterates expressively and receptively between spoken English and American Sign Language (ASL), including the variations of ASL commonly seen in the United States. Such variations include but are not limited to Contact Sign/Pidgin Signed English (PSE)/Professional PSE, sign-supported speech reading, and conceptually accurate Manually Coded English. The incumbent facilitates cultural transitions between Deaf culture and hearing culture to assure the messages communicated are equivalent, is able to expertly identify nuances and tones and accurately convey the intended message, and can function seamlessly in a variety of settings. Incumbent must be familiar with legal terms, technical concepts, telecommunications vocabulary, and accessibility terminology. The incumbent works with the Section 504 Officer to evaluate reasonable accommodations provided for Commission, e.g., quality of interpreting services, CART (Computer Access Realtime Translation) and other access services as appropriate. The incumbent provides advice and guidance to the Commission in the development or modification of accommodations so that all members of the public can fully participate in activities. Incumbent assists with consumer outreach activities. Assists with planning and implementation of consumer education programs, workshops, and seminars designed to educate the public about rules and policies. Assists with planning and developing informational exhibits/presentations for public events. Assists in writing/editing a variety of publications including informational bulletins, consumer alerts, briefing books and brochures related to actions taken or rules. Incumbent's assignments typically involve Commission actions that have considerable public interest, are complex and/or controversial, and require mature, professional judgment under deadline pressures or other circumstances. Incumbent provides advice on the most appropriate and effective outreach means and methods to reach members of the deaf and hard of hearing communities. At the supervisor's request, the incumbent participates in planning, coordination, and management of outreach to consumers groups, state and local governments, and other special interest groups. The incumbent performs other duties as assigned.
12 – No known promotion potential.
Conditions of Employment
- US Citizenship.
- Suitable for employment as determined by a background investigation.
- Serve a probationary period of one year, if applicable.
- Males born after 12/31/59 must be registered with Selective Service.
Please note your resume must thoroughly support your responses to the vacancy questions. Your resume is an integral part of the process for determining if you meet the basic qualifications of the position and determining if you are to be among the best qualified.
Applicants must meet eligibility and qualification requirements by the closing date of this announcement. Current Federal status employees must meet time-in-grade requirements by the closing date of this announcement.
Specialized Experience: Applicants must have a minimum of one year of specialized experience equivalent to at least the GS-11 level in the Federal service. For this position, specialized experience includes the following:
1) Interprets or transliterates expressively and receptively both consecutively and simultaneously between spoken English and American Sign Language (ASL), including the variations of ASL commonly seen in the United States;
2) Interprets in highly complex and sometimes emotionally charged settings;
3)Resolves communication problems between hearing individuals and deaf and/or hard of hearing individuals.
4)Evaluate reasonable accommodations, e.g., quality of interpreting services, CART (Computer Access Real-time Translation) and other access services.
5) Assists with all aspects of consumer outreach activities.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
EEO Policy Statement Reasonable Accommodation Policy Statement Veterans Information Legal and Regulatory Guidance
THIS VACANCY ANNOUNCEMENT MAY BE USED TO FILL ADDITIONAL POSITIONS WITHIN 90 DAYS.
Please keep in mind, that when applying for positions, it is important to address the specialized experience required in the vacancy. We can not assume that a person has experience based on the title of their position. Please read the vacancy to ensure that you are submitting all required documents, and please provide the timeframes (month and year) and hours of when you gained your experience.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All applicants will be rated on the extent and quality of experience and education relevant to the duties of the position. The FCC determines the BEST QUALIFIED CANDIDATES based on the major job related competencies and evaluation of your knowledge, skills, and abilities reflected in your application and supporting documents using the CATEGORY RATING PROCESS. All eligible applicants under Delegated Examining (DEU) will be placed in one of the following three categories:
1. Highly Qualified (Score 90-100) – the applicants possessing a background that demonstrates a superior level of major job related competencies and possession of all evaluation criteria;
2. Fully Qualified (Score 80-89) – the applicants possessing a background that demonstrates a satisfactory level of major job related competencies and possession of the evaluation criteria; and
3. Minimally Qualified (Score of 70-79)- the applicants possessing only the specialized experience described in the vacancy announcement.
An automated score is administered based on the on-line application process used. Eligible applicants will receive a numerical rating based on their responses to the job specific questions for this position.
Application of Veterans Preference: The category rating process does not add veterans' preference points or apply the "rule of three" but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have compensable service-connected disability at least 10 percent MUST be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher.
A selecting official may make selection from the highest quality category ("HIGHLY QUALIFIED") provided no preference eligible in that category is passed over to select a non-preference eligible in the same category.
Applicants under Merit Promotion will be considered in accordance with the agency's merit promotion plan and union agreement.
There are several parts to the application process that affect the overall evaluation of your application including:
1. the core questions
2. the vacancy questions
3. supplemental documentation (e.g., DD-214, SF-50, SF-15, transcripts), if applicable; and
4. your resume.
Applicants will be rated ineligible, if they do not respond to job specific questions, provide supplemental documents and submit resume. For more information, please click on Rating Process.
You will be evaluated for this position on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs):
1. Knowledge of legal terms, technical concepts, telecommunications issue/policy/procedures;
2. Interpreting and translating between English and American Sign Language (ASL);
3. Outreach to consumers informing them of various training and programmatic areas;
4. Telecommunications that expresses ideas or facts to individuals or groups;
5. Writing that produces written information, which may include technical material that is appropriate for the intended audience.
To preview questions please click here .
Background checks and security clearance
Drug test required
***Your resume must clearly document how you meet the specialized experience in order to meet the minimum qualification requirements for this vacancy. Some positions require supplemental document(s). All required supporting documents MUST be received in the FCC'S Human Resources Office by midnight U.S. Eastern Time of the closing date of the announcement, as specified in this announcement. If you do not submit a required document (e.g. transcripts, etc.) your application will be considered incomplete and you will not receive further consideration. Additionally, you may not receive the special consideration, e.g. Vet's Preference, for which you may be eligible without the appropriate supporting documentation. Once you apply to this vacancy you will be prompted by the system to either upload the documents or print fax coversheets to fax the documents. The fax number will be listed on this sheet. If faxing, supplemental document(s) required should be faxed separately on the fax coversheet provided. Once faxed, you should receive an email confirmation within an hour. If you do not receive an email confirmation, your fax has not been successfully received and you should fax again. If you are unable to fax the required documentation, contact the Human Resources Office at 202-418-0130 prior to 5:00 p.m. U.S. Eastern Time on the closing date of the announcement.***
Hardcopy Supplement Documents Required:
1. When the area of consideration is "Government-Wide" or "All U.S. Citizens." current Federal employees, including those eligible for noncompetitive transfer or reassignment, must provide a legible hardcopy of Personnel Action, SF-50, that verifies your status and highest permanently held grade along with your most recent annual performance appraisal.
2. If applying for consideration under a non-competitive appointment such as Schedule A, Excepted Service, all documentation establishing your eligibility must be provided.
3. Veterans MUST submit form DD-214, "Certificate of Release or Discharge from Active Duty," or an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.
4. College Transcripts (For Positive Education Required positions and if qualifying based on education and or experience and education.), if applicable.
Required Documentation for CTAP and ICTAP eligibles:
1. An SF-50, Notification of Personnel Action, or other official documentation, which shows that you were declared displaced or surplus while serving as a career or career conditional competitive service employee, in tenure group 1 or 2, OR are a current or former Executive Branch agency employee in the excepted service serving on an appointment without time limit, at grade levels GS-15 or equivalent and below, and who has been conferred noncompetitive appointment eligibility and special selection priority by statute for positions in the competitive service.
2. An SF-50, Notification of Personnel Action, or other official documentation which shows the position you may be or are being separated from has the same or higher promotion potential as that of the vacancy.
Additionally for CTAP eligibles:
A copy of your Reduction in Force (RIF) separation notice;
A notice of proposed removal for declining a directed reassignment or transfer of function outside the local commuting area;
A Certificate of Expected Separation; your agency's certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).
Additionally for ICTAP eligibles:
A copy of your RIF separation notice, a notice of proposed removal for declining a directed reassignment or transfer of function outside the local commuting area;
An OPM notice that your disability annuity has been (or will be) terminated;
Certification from your former agency that it cannot place you after your recovery from a compensable injury; or
Certification from the National Guard Bureau or Military Department that you are eligible for a disability retirement and will receive the special OPM annuity.
A copy of a current (or last) performance rating of record of at least fully successful or equivalent (not required if you are an ICTAP eligible due to compensable injury or disability retirement).
For more information on CTAP and ICTAP download a copy of The Employee's Guide to Career Transition at http: archive.opm.gov/rif/employee_guides/career_transition.pdf
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.