The position is located in the US Department of Education (ED), Office of Elementary and Secondary Education (OESE), Executive Office in Washington, DC. OESE promotes and implements the Secretary's critical agenda and functions that support the improvement of the nation's education system — from early education to preparation for college and career.
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APPLICATION LIMIT: This vacancy announcement is limited to the first 50 applications received and will close at 11:59 PM Eastern Time on the day that we receive the 50th application, or at 11:59 PM Eastern Time on the listed closing date, whichever occurs first.
We encourage you to read this entire vacancy announcement prior to submitting your application.
As a Information Technology Specialist, GS-2210-14, the incumbent will perform the following duties:
– Responsible for the design, development, implementation and/or modification of systems for resolving problems or accomplishing work processes through the use of Information Technology (IT).
– Promote awareness of security issues among management officials to ensure sound security principles are reflected in the organization's vision and goals.
– Participate in interagency office groups/meetings regarding IT related matters. Represent the office at meetings, discussions, and presentations that deal with IT systems procedures or practices.
– Provide guidance and oversight on IT related requirements for OESE contracts and task orders, to ensure IT language, security arrangements, task order management, reporting requirements, disposal procedures, and other IT acquisition content is contained within the statement or work order.
– Prepare and present briefings or trainings to senior management officials and staff on complex and controversial IT issues. Communicate changes in system and protocol to OESE staff that will effect upgrades or changes to software or hardware systems or operations.
Occasional travel – Some travel may be required.
Conditions of Employment
- You may be subject to serve a one-year probationary period.
- Males 18 and over must be registered with the Selective Service.
- Must be a US Citizen
- Background investigation is required.
- Relocation will not be paid.
You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. We will consider all qualifying experience, including any volunteer experience.
You must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the four competencies listed below.
1. Attention to Detail – Is thorough when performing work and conscientious about attending to detail.
2. Customer Service – Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication – Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized Experience for the GS-14:
One year of experience in either federal or non-federal service that is equivalent to at least a GS-13 performing at least two (2) of the following duties or work assignments:
1. Experience in documenting system security controls in complex systems.
2. Experience in working with a diverse stakeholder team to deliver results.
3. Experience in designing operational and managerial controls for information systems.
Knowledge, Skills, and Abilities (KSAs)
The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).
1. Knowledge of various system network structures, SharePoint, and other system accounts, and hardware/software configurations to install and maintain agency systems.
2. Knowledge of IT architecture, infrastructure, supporting infrastructure, information resources and Information Assurance coupled with an expertise in secure networking technologies.
3. Ability to analyze complex operations in order to develop, present briefings/training, and implement plans and programs that translate into the successful accomplishments of the OESE mission.
4. Knowledge of the policies, concepts, theories, technical applications, IT operations, and requirements of the separate and integrated functions of the information technology in the program area.
5. Knowledge of contract proposal preparation and evaluation to include contract law, Federal Acquisition Regulations (FAR) and contracting administrative processes, as necessary to analyze and make recommendations on assigned projects and studies.
Veterans' Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email sro_recruitinged.gov to schedule a session with a career counselor ("Veterans Counseling Session" should be placed in the subject line of the email).
Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment.
Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.
Essential/Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures.
Financial Disclosure: This position does not require financial disclosure.
Telework: During the current period of mandatory telework required by the Agency's COVID-19 response, telework will be mandatory. When it is determined the Agency will be moving to the reopening phase, employees will be expected to physically return to the office of their official duty locations. Telework days and any required waiting period for eligibility will be determined at that time.
Bargaining Unit: This position is included in the bargaining unit.
Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We use a multi-step process to review and evaluate applicants:
1. Eligibility and Minimum Qualifications
Once the vacancy announcement closes, we will review your submitted resume and documents to determine if you meet the eligibility and minimum qualification requirements, including any required education, experience, and/or selective placement factors. You will be rated as ineligible if you do not meet U.S. Citizenship requirements or your application is missing any required documents. You will be rated as not qualified if you do not possess the minimum qualification requirements.
2. Rating and Ranking
If you are found to meet both the eligibility and minimum qualification requirements, we will assess the quality of your experience and the extent to which you possess the required KSAs by comparing your submitted resume and documents against your responses to the occupational questionnaire. (The occupational questionnaire is the list of questions in the automated system that you will have an opportunity to answer once you apply for the position).
Based on the outcome of this evaluation, you will be placed into one of three categories: Best Qualified, Well Qualified, or Qualified.
If your responses to the occupational questionnaire are not substantiated by your submitted resume, you may be eliminated from receiving further consideration.
Veterans' Preference: Veterans' preference eligibles will be ranked ahead of qualified non-preference eligibles within each category for which they are qualified. Qualified veterans' preference eligibles with a compensable service-connected disability of 10 percent or more (CPS and CP) will be placed at the top of the Best Qualified category, except in the case of scientific or professional positions at the GS-9 grade level or higher.
3. Referral and Selection
If you are found to be amongst the most highly qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position.
To preview questions please click here .
Background checks and security clearance
Drug test required
Position sensitivity and risk
High Risk (HR)
Trust determination process
You must submit (REQUIRED FOR ALL APPLICANTS):
A resume demonstrating your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiating your responses to the occupational questionnaire.
If you are claiming Veterans' Preference, you must submit:
A copy of your DD-214 that shows active service and character of discharge, member copy 4 (Separated Members only); OR
A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active Duty Members only); AND/OR
The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference; AND/OR
Proof of Sole Survivorship Preference (e.g., certificate of death or 100% disability as a result of serving in the armed forces).
Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.