Overview

Duties

Summary

As our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Staffing mission critical positions remains a high priority. Be reassured that CBP is still hiring, despite potential hiring process step delays due to restrictions to in-person activities.
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Responsibilities

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology in Alexandria, VA

This position will be affected by a planned relocation to Ashburn, VA. Relocation which is scheduled to begin in 2021, although the date is subject to change.

Joining the Customs and Border Protection Office of Information and Technology will allow you to use your expertise in information security systems, policies and procedures. This position starts at a salary of $122,530.00 (GS-14, Step 1) to $159,286.00 (GS-14, Step 10) with promotion potential to $159,286 (GS-14 Step 10). Apply for this exciting opportunity to strengthen the Department of Homeland Security's ability to perform homeland security functions solving difficult technical problems and defining new approaches and techniques.

In this Supervisory Information Technology Specialist (Information Security) position you will become a key team member of Homeland Security professionals by supervising work to ensure the confidentiality, integrity and availability of systems, networks and data. Typical work assignments include:

  • Serving as first line supervisor for the CBP Security Operations Division (SOD), Cybersecurity Incident Response Team (CIRT) and Attack Sensing and Warning (AS&W) Team;
  • Leading the CIRT and AS&W in building relationships and establishing lines of communication with other internal groups (e.g., human resources, legal, and privacy) and external groups (e.g., other service providers, law enforcement);
  • Utilizing defensive measures and information collected from a variety of sources to identify, analyze, and report events that occur or might occur within the network in order to protect various information, systems, and networks from all potential threats and misuse;
  • Leading data collection and preservation efforts from a variety of cyber defense tools (e.g., intrusion detection system alerts, firewalls, network traffic logs) to analyze events that occur within their environments for the purposes of mitigating threats;
  • Investigating and analyzing all relevant response activities and establishing clear procedures for the handling of cybersecurity incidents that impact CBP networks, assets, and infrastructure.

Travel Required

Occasional travel – You may be expected to travel occasionally for this position.

Supervisory status
Yes

Promotion Potential
14

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.

Qualifications

Basic Requirement – Individuals must have experience demonstrating each of the four competencies listed below. This experience must be IT-related.

  • Attention to Detail – Is thorough when performing work and conscientious about attending to detail.
  • Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
  • Along with the four competencies listed above you must possess at least one (1) year of specialized experience described below to qualify based on experience.

    Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

    • Developing specific cyber incident response plans and or actions.
    • Responding to cyber security incidents and mitigating threats order to
    • Protect various information, systems, and networks from all potential threats and misuse
    • Using data collected from a variety of cyber defense tools to analyze events
    • Preparing assessments and cyber threat profiles

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 01/08/2021.

    The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

    Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link .

    Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:

    • Working for the U.S. Government as a federal civilian or as a member of the military
    • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
    • Participation in a study abroad program sponsored by a U.S. affiliated college or university
    • Working as a contractor, intern, consultant or volunteer supporting the U.S. government

    Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

    Education

    Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

    Additional information

    This position is not covered under the bargaining unit.

    Supervisory Probationary Period: You may be required to serve an 18 month probationary period upon appointment.

    Leadership Training: All newly appointed first-time CBP Supervisors are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include three (3) weeks, of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.

    Telework may be available on a regular recurring or situational basis.

    DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.

    Follow U.S. Customs and Border Protection on Twitter CustomsBorder

    The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans , Peace Corps / VISTA volunteers , and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    This position is being filled under a Direct Hire Authority. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. All applicants who meet minimum qualifications and any basic requirements applicable to this position, will be forwarded to the hiring manager for consideration and may be called for an interview.

    The competencies or knowledge, skills, and abilities needed to perform this job are:

    • Knowledge of cyber-attack stages (e.g., reconnaissance, scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks) to identify at what stage an attack is taking place enabling the proper reporting to support the mission.
    • Ability to determine how a security system should work (including its resilience and dependability capabilities) to determine how changes in conditions, operations, or the environment will affect the mission.
    • Knowledge of intrusion detection techniques and methodologies to detect intrusions and recommend mitigations in support of the mission.
    • Knowledge of what constitutes a "threat" to a network to understand what has the capabilities to impact the network and identify mitigations in support of mission functions.
    • Skill in developing technical and analytic solutions to situations for which information is incomplete

    Veterans: Veterans preference does not apply to selections made using the Direct Hire Authority. Veteran applicants will be considered along with all other applicants who apply.

    Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered under CTAP/ICTAP, you must have knowledge, skills, abilities and/or competencies as defined above which clearly exceed the minimum qualification and any applicable basic requirements for the vacancy. In addition, you must submit the supporting documents listed under the Required Documents section of this job announcement.

    Background checks and security clearance

    Security clearance
    Top Secret

    Drug test required
    Yes

    Required Documents

    • Your resume : A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link.
    • Your responses to the job questionnaire: https: apply.usastaffing.gov/ViewQuestionnaire/10999542
    • Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
    • Are you a current or former federal employee? If yes, it is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Examples of appropriate SF-50s include promotions, within-grade increases and accessions.
    • Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
      • Position title
      • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)
      • Agency
      • Beginning and ending dates of appointment

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