Live IT Up at Ciber Global

At Ciber Global, we believe the most inspired, innovative and industrious companies should win, regardless of size or legacy. We re the small company that cares and the big company that can. We deliver breakthrough performances and powerful solutions that are anything but cookie cutter in order to give our clients the competitive advantage they deserve.


Job Description

The Sales and Service Information (SSI) team is responsible for delivering reporting, performance management and analytical decision support tools to Leadership, Sales and Customer Service organizations.

The Business Analyst is responsible for providing ad-hoc information to support business decisions. This person will need to gather, validate and report on information from various disparate systems on condensed timelines. The Business Analyst will need to be a self-starter who can troubleshoot technical problems and can piece together puzzles with little guidance. They will also assist our development team in testing, production and distribution of reports and reporting applications as needed. The Business Analyst also participates in larger projects and initiatives and provides requirements and suggestions based on reporting needs. This position works closely with Sales Channel representatives and various other departments within.


Work directly with key stakeholders to elicit, collect, and document business requirements
Translate business needs into functional & non-functional solution requirements
Partner with Development team to design and create new reports and reporting solutions
Act as subject matter expert for business processes and reporting solutions
Cross-train as backup to other members on the team


2-5 years experience in Microsoft SQL, Oracle SQL, and/or Teradata SQL querying and reporting
1-4 years experience in a Business Analyst, Reporting Analyst, or Testing Analyst role
Experienced with Software Development Life Cycle
Experience applying/leveraging data warehousing concepts and techniques
Bachelor’s degree from four-year college/university or equivalent work experience required

Desired qualities:

Committed to providing, world-class service to our partners and customers
Enjoys solving puzzles and digging into various systems
Work independently with minimal supervision
Excellent interpersonal and communication skills (both verbal and written)
Desire to share ideas and think outside the box
Ability to apply data analysis to real-world business situations
Flexibility to work extended hours and sometimes weekend hours

Desired Qualifications:

Financial reporting experience
Experience producing technical documentation
Experience with analysis of software systems architecture
Experience with enterprise software applications (POS, CRM, SAP, Content Management & Publishing, Billing Systems, etc.)
Experience data modeling or using SSAS, Power BI, PowerPivot, Tableau or other reporting/data analysis software

This position requires the
successful completion of a background investigation and/or drug screen.

Ciber Global is an Equal
Opportunity Employer Minorities/Females/Gender Identity/Sexual
Orientation/Protected Veterans/Individuals with Disabilities.


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Ciber Global is an IT
consulting company who partners with organizations to develop technology
strategies and solutions that deliver tangible business value. Founded in 1974,
Ciber is an HTC Global Services company. For more information, visit www.Ciber.com.

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