General Purpose for this Position isto coordinate the care of the clients and caregivers of the agency/branch. Service Coordinators are the key personnel in the daily operations of the agency/branch as they will be interacting with clients, referral sources and caregivers. Service Coordinators scope of responsibility is varied, fast paced, and rewarding. The job description of this position will be as described below but not limited to only those tasks.
Responsibilities and Duties
Main Job Tasks and Responsibilities
Ensure that all clients are filled ( #1 priority on a daily basis)
Ensure that care is being provided according to all relevant policies, procedures, and regulations.
Ensure via real-time eRSP EVV that client services are being provided and that caregivers are clocking in and out on time via the system.
Pre-screen applicants (at time of application) to determine suitability for employment and to meet client needs. Conduct orientation with assistance from the RN, ensuring that all applicable forms are completed accurately and that the caregiver is trained on utilizing the eRSP EVV system
Maintain current, accurate, and confidential client/caregiver reporting system to Corporate Office and Compliance Department
Ensure that all reports are into the Corporate office each week by the deadline in accordance with the updated reports list.
Maintain current, accurate, and confidential caregiver files for each caregiver.
Qualifications and Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. HR, staffing, or recruiting experience preferred.
To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software; Microsoft Word and Outlook; be proficient in use of email and internet; and have accurate keyboarding skills. Knowledge of eRSP Electronic Visit Verification system is preferred.
Other Skills and Abilities
Good numeracy skills
Knowledge of administrative procedures
Follow and abide by the Code of Ethics
We hire EMPLOYEES, not independent contractors!
Great benefits available for full-time employees – Health, vision, dental
Worker’s compensation benefits
*ACMC’s benefit package is valued at $2.90 in additional hourly compensation