Overview

You will provide our customers with a professional and pleasant experience, focusing on meeting their needs while becoming an important contributor to the Company. In general, this is a position where customer-focus, detailed work, guidelines, structure, and established policies must be followed, while working closely with a team.
Key responsibilities include:

Ensure satisfaction to customers by building and maintaining strong relationships
Promote and demonstrate a positive team spirit through professional communication and cooperation with fellow employees
Develop and maintain a thorough knowledge of our products and policies
Handle detailed-work, quickly, correctly and efficiently following established guidelines.

Customer Service Representative Requirements:

Experienced, detail-oriented Customer Service professional with history of working quickly and efficiently
Must be friendly and genuinely interested in the needs of others, including the Company, its management, the team, the company’s customers
Desire to build lasting customer relationships a must, using a “how can I help you?” attitude
Commitment to adhere to established guidelines, policies and procedures
Documentation certifying High school/GED completion, or degree from a regionally accredited college/university
Internet and computer savvy
Basic additional and subtraction
Ability to listen carefully and responds accordingly
Availability to work a flexible schedule

We Offer:

Competitive Wages
Exciting Bonuses paid bi-weekly
401k
Medical Insurance
Dental Insurance
Vision Insurance
Paid Holidays
Paid Vacations
Life Insurance
Paid Training
Career Advancement Opportunities
Stability and Excitement with a Growing Company


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