Overview

RESPONSIBILITIES:
Kforce is immediately seeking a full-time Enterprise Service Desk Specialist for our leading independent, end-to-end IT services client for a long-term project in Camp Lejeune, NC.

Summary:
Under general supervision, the ideal candidate will conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.

REQUIREMENTS:
* High School diploma or GED
* One (1) year of experience in IT required including at least one (1) year of customer service experience in IT
* Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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