IT Specialist (APPSW), ZP-2210-3/4 (MAP) – Silver Spring

  • Full Time
  • Silver Spring
  • Applications have closed

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Duties

Summary

This position is located in the National Oceanic and Atmospheric Administration (NOAA), National Environmental, Satellite, Data, and Information Service (NESDIS), Office of the Chief Information Officer (ACIO), with two vacancies in Silver Spring, MD.

This position is also announced under vacancy number NESDIS-2021-0022, which is open to all US Citizens and Nationals. You must apply to both announcements if you want to be considered for both.

Learn more about this agency

Responsibilities

As an IT Specialist (APPSW), you will perform the following duties:

  • Lead the design and implementation of cloud infrastructure and services. Create the cloud strategy and manages the adaption process. Evaluate cloud applications, hardware, and software. Translate technical specifications to programming specifications. Develop and organizes cloud frameworks.
  • Advise management on critical IT issues and makes recommendations for IT policies and programs. Provide guidance for infrastructure movements techniques, such as bulk application transfers to the cloud. Identify cloud architecture solutions that best meet mission requirements. Interpret policy, procedure, and guidelines for the planning and delivery of cloud services. Ensure assigned work is on schedule and updates program and project managers on work status.
  • Apply system engineering concepts to ensure applications are optimized for technology and functionality. Work with IT architects to resolve issues encountered during the development, testing, and deployment phases of projects. Ensure that the agency's cloud technology is private and secured.
  • Apply expertise of interrelations between multiple IT specialties. Research and evaluate new IT developments and applications; emerging technologies and their applications; and IT security concepts, standards, and methods. Interact professionally with a diverse group of individuals and IT specialists.

These duties are described at the full performance level of the ZP-4; the ZP-3 is developmental leading to such performance.

Travel Required

Occasional travel – Up to 5% of domestic travel may be required for this position.

Supervisory status
No

Promotion Potential
4 – If you are selected for a position with further promotion potential, you may be non-competitively promoted if you perform successfully and if recommended by management.

Requirements

Conditions of Employment

  • Must be a U.S. Citizen or National to apply.
  • Required to pass a background investigation and fingerprint check.
  • Must be suitable for Federal employment.
  • Must be registered for Selective Service, if applicable (www.sss.gov).
  • Time-in-grade/band must be met by closing date of announcement.

This position requires a Moderate Risk Security Clearance.

This position will be filled under the DOC Alternative Personnel System (CAPS). This system replaced the Federal GS pay plan and structure. Under CAPS, positions are classified by career, pay plan, and pay band.

The ZP-3 is equivalent to the GS-11/12.

The ZP-4 is equivalent to the GS-13/14.

NOTE:
* A one year probationary period may be required.

* Payment of relocation expenses is not authorized.

* This position is not in the bargaining unit

College Transcript: If you are qualifying based on education, submit a copy of your college transcript that lists college courses detailing each course by the number and department (i.e., bio 101, math 210, etc.), course title, number of credit hours and grade earned. You must submit evidence that any education completed in a foreign institution is equivalent to U.S. education standards with your resume. You may submit an unofficial copy of the transcript at the initial phase of the application process. If course content cannot be easily identified from the title of the course as listed on your transcript, you must submit an official course description from the college/university that reflects the content at the time the course was taken.

Note: Your college transcript is used to verify successful completion of degree, or college course work. An official college transcript will be required before you can report to duty.

Applicants must meet ALL application requirements, to include a complete online resume, by 11:59 p.m. EASTERN TIME (ET) on the closing date of this announcement.

Qualifications

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https: www.opm.gov/policy .

EDUCATION: There is no positive education requirement for this position.

To qualify for the 2210 series:

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

  • Attention to Detail – Is thorough when performing work and conscientious about attending to detail.
  • Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

-AND-

To qualify at the ZP-3 or GS-11 level:

SPECIALIZED EXPERIENCE: In addition to meeting the IT competencies above, applicants must possess one full year (52 weeks) of specialized experience equivalent to the ZP-2 or GS-09 in the Federal service. Specialized experience MUST include all of the following:

  • Assisting with the design and implementation of cloud infrastructure and services;
  • Assisting customers with migrating applications to cloud systems; and
  • Assisting with IT architecture reviews in order to ensure cloud technologies are secure and optimized.

-OR-

SUBSTITUTION OF EDUCATION: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher graduate education leading to a Ph.D. or equivalent doctoral degree. (Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.)

To qualify at the ZP-4 or GS-13 level:

SPECIALIZED EXPERIENCE: In addition to meeting the IT competencies above, applicants must possess one full year (52 weeks) of specialized experience equivalent to the ZP-3 or GS-12 in the Federal service. Specialized experience MUST include all of the following:

  • Utilizing expertise in information technology systems infrastructure and concepts to assist in developing cloud computing environments;
  • Translating technical specifications into programming specifications;
  • Providing guidance to senior personnel regarding best practices, risk mitigation, and trade-offs; and
  • Performing and coordinating IT architecture reviews to ensure cloud technologies are secure and optimized

Education

This job does not have an education qualification requirement.

Additional information

CTAP and ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: http: www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

CTAP applicants MUST submit the following documents:

  • A copy of your specific RIF notice; notice of proposed removal for failure to relocate; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice eligibility for discontinued service retirement, or similar notice).
  • A copy of your SF-50 "Notification of Personnel Action", noting current position, grade level, and duty location;
  • A copy of your latest performance appraisal including your rating; and
  • Any documentation from your agency that shows your current promotion potential.
  • ICTAP applicants MUST submit the following documents:

  • A copy of your RIF separation notice; notice of proposed removal for failure to relocate; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
  • A copy of your SF-50 "Notification of Personnel Action" documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc;
  • A copy of your latest performance appraisal including your rating; and
  • Any documentation from your agency that shows your current promotion potential.
  • NOAA participates in e-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We will review your resume, optional cover letter and supporting documentation to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the vacancy announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). However, your resume or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.

    The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:

    ZP-3:

    • Knowledge of cloud infrastructure and services.
    • Ability to design and implement cloud services to meet customer requirements.
    • Ability to create code for the automation of deployments, configuration, and application transformation.
    • Ability to assist customers with migrating from legacy applications to cloud-optimized architecture.
    • Ability to verbally communicate with senior personnel regarding best practices, risk mitigation, and trade-offs.
    • Ability to communicate in writing with senior personnel regarding best practices, risk mitigation, and trade-offs.
    • Knowledge of IT architecture in order to ensure that cloud systems are secured and optimized.

    ZP-4:

    • Ability to lead the design and implementation of cloud infrastructure and services.
    • Knowledge of cloud technology in order to evaluate cloud applications, hardware, and software.
    • Ability to translate technical specifications into programming specifications.
    • Knowledge of cloud frameworks.
    • Ability to verbally communicate with management regarding critical IT issues, IT policies and programs, and provide status updates.
    • Ability to communicate in writing regarding critical IT issues, IT policies and programs, and provide status updates.
    • Knowledge of infrastructure movement techniques in order to perform bulk transfers.
    • Knowledge of program policies, procedures, and guidelines for cloud services.
    • Knowledge of project deadlines to ensure the timely delivery of assigned work.
    • Knowledge of IT architecture in order to resolve issues during the development, testing, and deployment phases.
    • Knowledge of IT security in order to ensure that the agency's cloud technology is private and secured.
    • Ability to evaluate and research new IT developments, applications, and emerging technologies.
    • Knowledge of the interrelations between multiple IT specialty areas.

    Due weight shall be given to performance appraisals and awards in accordance with 5 CFR 335.103(b)(3), during the interview/selection process conducted by the hiring manager. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review.

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    Background checks and security clearance

    Security clearance
    Other

    Drug test required
    No

    Required Documents

    • Resume showing relevant experience; cover letter optional. Your resume must indicate your citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume must include information about your paid and nonpaid work experience related to this position including: job title, duration of employment (mm/dd/yy – mm/dd/yy), hours per week, duties and accomplishments, salary, and your education. For work in the Federal service, please include the grade level for the position/s. Your resume may be used to validate your responses to the scored occupational questionnaire.
    • SF-50, "Notification of Personnel Action: If you are a current or former Federal employee, you must provide the most current Notification of Personnel Action (Form SF-50) that verifies career/career-conditional status, title, series and grade (do not submit an Award SF-50). Also provide the SF-50 that reflects the highest grade level held on a permanent basis or the full performance level of your current position, whichever is higher. Failure to do so will result in an ineligible rating.
    • Veteran's documentation: If you are requesting consideration under Veterans Employment Opportunity Act (VEOA) or Veterans Readjustment Act (VRA) you must submit a copy of your Member 4 DD-214 stating disposition of discharge or character of service or other valid proof of eligibility (i.e., statement of service that shows service dates AND character of service) and/or any other required supporting documents (VA Letter). http: www.opm.gov/staffingPortal/Vetguide.asp#VeteransEmploymentAct1998 .
    • Active Duty Service Members: You must submit a statement of discharge/certification of release or an official written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no later than 120 days from the date the announcement closes. Enlisted Record Briefs and military identification do NOT qualify as official documentation. If the appropriate information is not submitted to confirm the discharge status, dates of service, etc., you will not be considered for this job opportunity under Veteran Preference procedures. To gain access to your DD-214 online please visit http: www.archives.gov/veterans/military-service-records
    • Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation if applicable (see other information).
    • Documentation supporting eligibility for non-competitive appointment, (severely disabled, eligible veterans, certain military spouses, etc.)
    • Education. If this position requires proof of higher education, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: Education completed in foreign colleges or universities must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website. You MUST provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation by the closing date of the announcement will result in lost consideration.

    OPTIONAL DOCUMENTS:

    • Due weight shall be given to performance appraisals and awards in accordance with 5 CFR 335.103(b)(3), during the interview/selection process conducted by the hiring manager.
      • Performance Appraisal – Submit the most recent performance appraisal (dated within the last 3 years) showing the official rating of record, signed by a supervisor. Do not submit a performance plan that does not include this information.
      • Awards – Copies of any award received within the last 3 years.
    • Applicants may submit these documents during the application process.

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