Overview

RESPONSIBILITIES:
Kforce is immediately seeking a full-time IT Ops/Support Analyst for our leading independent, end-to-end IT services client for a long-term project in Saint Louis, Missouri (MO).

Job Description:
* Research and prepare statistical reports using data from application systems
* Consolidate information into cohesive and understandable correspondence or other written form for use in management decision-making
* Conduct change impact analysis to assess the potential implications of changes and documents functions and requirements
* Perform duties independently under general, minimal supervision within specific assignments
* Research, analyze and make recommendations on administrative, management and procedural practices and other complex business problems
* Analyze, evaluate and integrate business processes and procedures
* Apply creative thinking in the use of applications and systems and development of business processes
* Write logical, comprehensive, concise reports and correspondence; communicate effectively orally and in writing using language understandable to management and employees
* Acquire subject matter expertise in the functions and activities of the department or other assigned work unit, including procedures and technical operations
* Establish and maintain effective and cooperative working relationships
* Use troubleshooting and analytical skills
* Apply technical competency with strong computer skills
* Utilize time management skills and multi-tasking capabilities
* Develop and document business and processes, functions and procedures
* Handle multiple and parallel projects
* Effectively represent the unit to other groups
* Be proactive/responsive to customer’s needs and/or requirements

REQUIREMENTS:
* Bachelor’s degree with a minimum of 5 years of related work experience in IT, or 10 years of work-related experience in lieu of degree
* 5+ years of experience in business analysis role that includes requirements gathering, software quality assurance, testing and database queries
* Experience in infrastructure architecture and application design and requirements
* Experience in Agile and Waterfall methodology
* Demonstrated ability to seek and rapidly acquire business and technical knowledge needed to independently serve as liaison between the customer, developers, and business project leader
* Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Visio and Project)
* Strong organizational and coordination skills, attention-to-detail, oral and written communication skills to include ability to facilitate and or lead meetings comprised of business/IT representatives and executives
* Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
* Applicants must be fully authorized to work in the U.S. without sponsorship

Skills:
* Strong analysis skills
* Strong organizational and coordination skills
* Attention to detail
* Team working skills across diverse groups in large organization
* Written and verbal communication skills
* Interpersonal skills
* Flexibility
* Adaptability
* Initiative

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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