This position is located in the Applications Platform Branch (APB) within the Software Infrastructure Division (SID) of the Systems Deployment and Support Office (SDSO), Department of Technology Services.
Learn more about this agency
The Systems Development and Support Office (SDSO) is deploying the ServiceNow platform for the Administrative Office of the U.S. Courts (AOUSC). The ServiceNow Architect role is a subject matter expert that has technical oversight to govern, configure, implement, and assist the Judiciary to leverage the ServiceNow platform. This role is critical in supporting the adoption of a cloud-based environment by courts and several AO program offices. This role will report to the Chief of the Applications Platform Branch (APB) within the Software Infrastructure Division (SID) of SDSO.
Duties may include, but are not limited to:
Conditions of Employment
CONDITIONS OF EMPLOYMENT:
Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.
Specialized Experience : Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience designing, developing, and delivering solutions to complex business problems through technology and innovation.
Applicants with the following certifications are highly desirable.
- Project Management Professional (PMP)
- Information Technology Infrastructure Library (ITIL v4 or v3 foundations)
- Certified Implementation Specialist (CIS) – ServiceNow
This position does not require education to qualify.
The AO is an Equal Opportunity Employer.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.
You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.
Background checks and security clearance
Drug test required
For this job announcement the following documents and/or information are required:
- Resume – Any written format you choose to describe your job-related qualifications.
- Citizenship – Include country of citizenship on resume.
- Notification of Personnel Action (SF-50) – All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.
- Veterans Preference documentation – Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this job please visit jobs.washingtonpost.com.