IT Specialist (Systems Analysis) – Warrenton

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Duties

Summary

Serves as a Computer Specialist with the Enterprise Operations Group, Network Enterprise Management Center (NEMC) TFMS & NAIMES Services Team.

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Responsibilities

Incumbent applies experience and advanced technical knowledge applicable to his/her discipline to accomplish assignments and to develop plans and techniques to improve programs and policies. Performs multiple, varying, and complex assignments under the limited direction of a manager, project/ program manager, team leader, or more experienced technical specialist. Applies experience and advanced technical knowledge applicable to his/her discipline to accomplish assignments and to develop plans and techniques to improve programs and policies. Understands how his/her technical area interacts with or is affected by other disciplines, and considers the objectives of the major subdivision and LOB/SO when developing, integrating, and implementing solutions to diverse, complex problems. Provides recommendations to improve work processes. Contributes to the preparation of management/technical reports or contractual documents, and may communicate the overall results of a project or work activity to FAA management, industry, and other external parties. Resolves all but unique technical problems without the intervention of management or a more experienced technical specialist. Identifies and informs management of problems that require their attention. Often develops and recommends techniques to address problem situations. Work is reviewed periodically, typically at major milestones and at completion, for technical compliance and alignment with the requirements of the project or other work activity. Maintains the highest degree of technical/program knowledge related to the integration and operation of services provided by the Traffic Production Center (TPC). Assists with the weekly configuration management of airlines' schedule changes and updating the Traffic Flow Management System (TFMS) database for accurate download to operational entities, on an as needed basis. Collaborates with Air Traffic Systems Operations, Technical Operations National Operations Control Center (NOCC), Program Management Office (PMO), and other Tech Ops personnel as needed, regarding scheduling & execution of NAS Aeronautical Information Management System (NAIMES) and TFMS maintenance activities ensuring little to no impact to NAS operations. Assists with reviews and improvements to processes associated with the day-to-day operations and transition of NAIMES and TFMS services. Coordinates the transition of Remote Monitoring and Logging System (RMLS) ticketing for NAIMES and TFMS and Departure Spacing Program (DSP) to the Enterprise Services Desk. Reviews NAIMES and TFMS outage reports for accuracy of reporting and content, and correlates outages to NAS interruptions. Ensures RMLS entries are entered and updated to reflect the most accurate information for NAIMES and TFMS Enterprise Service Interruptions. Participate in RMLS and ticketing enhancement initiatives as needed. Participates in regularly recurring Team meetings and provides updates on NAIMES and TFMS related issues. Participates in monthly NAIMES and TFMS PMRs and provides input on contract performance and makes recommendations through the Manager and COR. Must be able to effectively express ideas and resolve divergent viewpoints with tact and diplomacy. The ability to prepare acceptable written material is required. Incumbent may be required to be available for call back and emergency restoration after hours.

Travel Required

Occasional travel – The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.

Supervisory status
No

Promotion Potential
NA

Requirements

Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents)
  • Designated or Random Drug Testing required.

Qualifications

To view the complete qualification standard, applicants should reference – U.S. Office of Personnel Management Information Technology(IT) Management Series, 2210.

https: www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

To qualify for this position at the FV-J (FG/GS-14) level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I (FG/GS-13). Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Individuals must have IT related experience demonstrating each of the four competencies listed below.

  • Attention to Detail – Is thorough when performing work and conscientious about attending to detail.
  • Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
  • and

    SPECIALIZED EXPERIENCE may include but is not limited to: work experience with the following:

    Experience and familiarization with at least one NAS based support system, such as TFMS, ERAM, ATOP, or NAIMES.

    Applicants should include examples of specialized experience in their work history.

    Qualifications must be met by the closing date of this vacancy announcement.

    As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

    In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skills and Abilities (KSA), in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

    Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration.

    Education

    Preview Job Questionnaire
    Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

    Additional information

    We may use this vacancy to fill other similar vacant positions.
    Position may be subject to a background investigation.
    A one-year probationary period may be required.
    The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

    This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.

    Due to the Pandemic, and individual states with different phases of reopening, the selectee's report date to the official duty station/facility may be delayed until such time as employees are allowed to report to the workplace. The person selected may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate.

    This is a temporary position not-to-exceed 1 year; may become permanent without further competition. If this position remains temporary, upon completion of this assignment, the selected employee shall return to his/her original permanent position or an equivalent position in the same commuting area.

    Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

    If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.

    Security Requirement – Moderate Risk (5): This position requires completion and favorable adjudication of a National Agency Check with Inquiry (NACI) background investigation prior to appointment, unless a waiver is obtained.

    This position is covered by the FAA Core Compensation Plan; the FV-I pay band is equivalent to the GS-13 grade, and the FV- J pay band is equivalent to the GS-14 grade.

    This is a bargaining unit position.

    Links to Important Information: Locality Pay , COLA

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required
    Yes

    Required Documents

    Only supplemental documentation, e.g., transcripts, veteran's documentation etc. will be accepted in combination with your online application. These documents must be uploaded in this system or faxed on or before the closing date of this announcement. All documents submitted via fax should reference the announcement number.

    If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

    If you are an FAA employee, you can access and print your SF-50 from the eOPF system https: eopf.opm.gov/dot/ .

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    To apply for this job please visit jobs.washingtonpost.com.

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