Do you have customer service experience and enjoy working with people? Doherty Top Talent is partnering with a security servicing company in Chanhassen, MN. We are seeking multiple candidates for a Bilingual Contact Center Representative role to work a short-term contract Monday-Friday. Compensation for this position is $16.00 per hour.
This company is specialized in solving problems for businesses locally and internationally. The company takes pride in providing a tailored solution in a variety of industries and has proven experience in partnering with companies to deliver high quality services.
BILINGUAL CONTACT CENTER REPRESENTATIVE RESPONSIBILITIES
Obtain knowledge in assigned campaign
Provide information to existing and new customers regarding a full range of products over the phone
Offer customers a high-quality service experience by responding to inquiries in a courteous and professional manner
Use creative problem solving to deliver a one-call solution
Maintain monthly performance standards
Contribute to departmental goals by accurately assessing and responding to customer needs while maintaining service standards
Complete special projects assigned by manager
Other duties as assigned
BILINGUAL CONTACT CENTER REPRESENTATIVE REQUIREMENTS
Must speak and write Spanish fluently
1-2 years of customer service experience required
High school diploma required
Must be proficient in Microsoft Office (Word, Excel, Outlook)
Higher education preferred
Previous inbound call center experience, customer service experience, and inbound/outbound call center experience of one or more years preferred.
What are you waiting for? Join this dynamic team today! Click Apply Now to complete our mobile-friendly online application. For questions or further information about the Bilingual Contact Center Representative positions, please call your nearest Doherty Top Talent office.
Brooklyn Center | (952) 715-5200
Edina | (952) 832-8363
Minneapolis | (612) 208-1611
Roseville | (651) 489-5000
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