Overview

Hi,

Please check the below requirement and let me know your interest –

This is a junior level position and we cannot fit people with higher experience. Refer to the highlighted points and share profiles accordingly

We are looking for someone to support MES systems in pharma / biologics
We are not necessarily looking for any POMS experience, any MESexperience is fine and pharma experience is a plus
The scope will be to provide application support to begin with, later it will expand into POMS projects and recipe authoring.

Job Title: MES Senior Support Analyst
Job Location: Chicago, IL
Job Type: Fulltime/C2H
Client: Life Science

Mandatory Skills

Experience in supporting MES system (preferably POMSNet).

Good experience in triaging and resolving issues with regards to interfaces withMES, critical configurations etc.

Sound knowledge of ITIL processes (IM, CM, PM).

Pharma experience is a must

Preferred Skills

POMSNet experience is preferred. If not POMSNet, experience should be in FTPS, Werum PAS-X.

Pharma experience with fair understanding of compliance related processes (GMP, 21 CFR Part 11).

Experience in recipe authoring (eBR)

Job Roles/Responsibilities:

Work on incidents, problems and changes – Level 2/3 support

Triage and provide resolutions/work around

Interaction with customer to provide timely updates on the issues.

Provide day-to-day application support: Address broke/fix, provide consultation, investigate data issues.

Sustain existing applications by addressing version upgrades, support packs, patches or software obsolescence.

Actively identify improvement opportunities

Regards
Ishwar Singh

Okaya Inc
4949 Expy Dr N, Suite 101, Ronkonkoma, NY 11779
Landline: +1-631-267-4883 Extn. 376 || Mobile: 732-716-3728
Email [email protected] || www.okayainc.com
Linked In: https://www.linkedin.com/in/ishwarbisht/


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