We are currently seeking a Full-time Customer Service Representative to join our fast growing team!
To be considered, you must be able to work Monday through Friday from 9:30am-6:30pm and Saturday 7:30am-3:30pm. You will have 1 day off during the week to work the weekend.
Pay: $12.50/Hour /Earn up to $20.00/hr with our Daily Bonuses + Pay differential for weekend shift + $500 SIGN ON BONUS!
As a Customer Service Representative you will provide effective and outstanding service to all customers, answer inbound calls from prospective customers to prepare and present quotes and recommendations based on customers’ needs, effectively communicate with prospective customers to explain and sell Glass America products and services, appropriately respond to inquiries and questions, use available resources to provide accurate information about our products and our competitive prices, turn objections into sales, and use strong sales techniques.
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving auto glass products and services
Previous experience in customer service, sales, or other related fields
Ability to build rapport with customers
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Prior Auto Glass experience is a Plus!
Strong computer software experiences (Excel, Gmail, Windows)
Strong phone experience/etiquete
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We are a fast-growing company, looking for high performing Customer Sales Associate to join our team. If you’re a hard-working individual with a strong working and quality mentality, this is a great opportunity for you!