Overview

Are you looking to start a Customer Service Career TODAY? – We are looking for 3 full time Customer Service Associates.
There’s never a dull moment with Brookstone Management. Our extraordinary team tackles every challenge with enthusiasm, creativity, and while we focus on producing results that does not mean we do not have fun along the way. We promote open communication and good old-fashioned hard work.
If you think you have what it takes, APPLY NOW!
We are focused on building brands from the ground up and support each other in this team effort. If you are great at what you do, share our core values, and want to change the face of client relations with us, submit your resume!
We pride ourselves in providing exceptional customer service. We are looking for an individual who is ambitious, detail-oriented, energetic, loves to chat, and most of all has a desire to help our customers select the right products for them.
Job Description:
Customer service associates provide prompt and friendly customer support via multiple channels on issues ranging from simple to complex
Customer service associates process orders and returns
Customer service associates troubleshoot technical issues for customers
Customer service associates skillfully assist and retain customers through positive customer relationship building
Customer service associates provide product recommendations and advice when needed
Customer service associates meet and exceed service, accuracy, and productivity expectations
Customer service associates communicate with Team Leads and/or Management to correct and prevent customer complaints/issues
Customer service associates suggest improvements to enhance company communications
Customer service associates assist with various projects
Qualifications:
No experience necessary, customer service background is a plus
Punctual and consistent attendance is required.
Open availability required.
Must be available to work overtime, holidays and weekends as needed
Strong written and verbal communication
Solid problem-solving skills


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