Overview

East West Bank is seeking a Customer Service Representative.

Cash checks and process deposits, withdrawals, transfers, and loan payments
Document larger deposits using Currency Transaction Reports
Identify and sell East West Bank products and services that meet customers’ needs
Address customer questions/concerns and refer to appropriate internal resources for resolution
Identify fraudulent activity to prevent potential losses to the Bank
Develop new customer relationships and open new accounts for customers
Perform other duties as assigned

High school diploma or general education degree (GED)
1 year of recent customer service experience
1 year of recent cash handling experience
Excellent customer service skills
Proficiency in Microsoft Word and Excel
Must have reliable transportation
Must be able to work on weekends


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