JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the DowJones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. Chase Consumer & Community Banking serves nearly 60 million households and 4 million small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Chase Card Services consists of two businesses: Consumer and Small Business and Commercial Card. The No. 1 credit card issuer in the U.S. based on loans outstanding.
Consumer and Small Business offers a broad array of credit cards to meet the needs of individual consumers and small businesses. Our portfolio includes Chase-branded credit cards – Sapphire, Freedom, Ink and Slate as well as co-branded credit cards offered in partnership with well-known brands and organizations, including AARP, Amazon, Disney, Marriott, Southwest Airlines, United Airlines, and many others in the United States and Canada.
The Cross-Partner Card Mobile
team is looking for an individual who is passionate about enhancing mobile/digital
user experiences, identifying and developing data driven insights to shape our digital
strategy, and promoting best practices and digital trends across Partner Card
to drive account growth and engagement. This
individual must excel at collaborating and influencing across multiple
cross-functional areas, be self-motivated and capable of working in a
fast-paced ever-evolving environment.
+ Create and manage a cross-Partnerdigital scorecard to set benchmarks and track progression / impact of digitalexpansion opportunities
+ Develop and maintain digitalcase studies and playbook illustrating results and impact of specificinitiatives (e.g., account lift when partner site goes responsive)
+ Evaluate Partner digitaljourneys to identify opportunities for both new account acquisitions andcustomer engagement using data driven insights
+ Create presentations toshare with Partners illustrating digital opportunities with a focus onhighlighting best practices and trends
+ Run ad hoc analyses tosupport digital strategy and development of presentations
+ Participate, socialize andrepresent Partner in a variety of Digital projects and Chase.com / Chase mobileapp initiatives
+ Partner closely withResearch to monitor the Partner Card competitive landscape, travel industrytrends and broader digital consumer trends / user experiences in financialservices and other mobile savvy industries
+ 3+ years relevantexperience in the digital / mobile marketing space – analytics experiencepreferred within marketing or finance
+ Passion for thetravel industries a plus
+ Stronginterpersonal and excellent project management skills
+ Strong analyticalskills
+ Effective problemsolver, self-starter and drive for results
+ Excellent verbal and written communications
+ Demonstrated proficiency with Excel and PowerPoint
+ Sense of humor
+ Bachelor’s degree required
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.