Growing Company Seeks Customer Service Representative!
Are you looking to expand your career as a Customer Service Representative? OfficeTeam has an excellent job opportunity for an articulate, highly-skilled candidate. Are you always outgoing and sociable? This could be a great position for you. This position is based in a dynamic and fast-paced environment. This long-term temporary-to-full-time Customer Service Representative position could be for you, if you’re available to work in West Des Moines, Iowa.
– You will likely support business development and client referral goals by actively cross-selling and referring customers
– Provide accurate, friendly customer service in a timely fashion
– Handle incoming telephone calls
– Receive and send written business correspondence
– achievement oriented, positive attitude and an approach to work rooted in professionalism
– Ability to interact effectively with internal and external partners and clients/customers
– Excellent verbal, written, and social communication skills
– No stranger to performing extensive research to resolve complex customer inquiries
– Ability to navigate multiple computer systems and applications
– Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
– Adeptness in Microsoft Excel
– Practical knowledge of Numeric 8,001 – 10,000 KPH
– Deep understanding of customer service
– Foundational knowledge in documentation
– Demonstrated knowledge of Microsoft Office
– Numeric data entry experience preferred
– Email experience
– Corel WordPerfect experience desired
– General familiarity with Microsoft Word
– 1+ years of past relevant experience
– Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
– Excellent customer service and office administrative skills
If you are a service ‘champion’ who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam is the world’s leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries’ skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888-490-4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
**Salary:** $13 – 15.40/hr
**Location:** Des Moines, IA
**Date Posted:** April 11, 2019
**Employment Type:** Temporary
**Job Reference:** 01500-0010933435
**Staffing Area:** Office & Administrative