Customer Service Representatives speak directly with existing and potential customers on behalf of the clients. They are equipped with knowledge about the benefits of brand. Our management team also coaches the Customer Service Representatives on the comparison of the clients and competition based on their in-depth research. After training sessions the Customer Service Representatives will be able to have meaningful conversations with customers, trouble shoot concerns, and answer questions.

Key Responsibilities:
Speak directly with customers on behalf of clients
Memorize client information to communicate the benefits of the brand line
Build rapport with potential customers to secure repeat business
Attend all group meetings to learn best practices for speaking about clients
Ability to trouble shoot concerns and answers questions to satisfy customers
Assist with tracking brand exposure and sales data to communicate results
Ability to communicate with all levels of management, customers, and clients
Passion for working hands-on with the event process from beginning to end
Enjoy activate engaging team members to generate the best results

One to two years of previous customer service or sales is helpful
Above average communication skills are needed
Paid training is provided

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