Customer Service Support
**job details:**
+ location:Des Moines, IA
+ salary:$50,000 per year
+ date posted:Wednesday, May 22, 2019
+ experience:Experienced
+ job type:Permanent
+ industry:Administrative and Support Services
+ reference:S_763208
+ questions:[email protected]
**job description**
Customer Service Support
If you are someone who thrives in a fast paced environment, being an integral part of the team, and enjoys helping clients and customers, we are looking for YOU! The successful person will be prompt, courteous, and detail-oriented, taking and directing all incoming calls, sorting inbound and outbound mail, supporting the spare parts team with quoting, order entry, and reporting, and other miscellaneous administrative duties.
Working hours: 7:30 am – 4:30 pm, Mon-Fri (Occasional OT will be required)
-Good attendance is a must
-Answer phones, and direct callers appropriately, follow up when on hold, etc.;
-Greet and assist customers, and direct visitors as needed;
-Collect and open mail daily, sort and distribute to appropriate individuals;
-Use good judgment and exercise professionalism and discretion in frequent public and intra company dealings;
-Working knowledge of SAP is a plus;
-Operate office machines such as fax, copier, etc.
Working hours: 7:30 AM – 4:30 PM
-Assist and support the spare parts team with orders, reporting, etc.;
-Participate in office training and meetings;
-Assist in the housekeeping duties of the office;
-Read and follow company procedure manual and safety rules; and
-Other duties as assigned.
High School
-High school Diploma or GED;
-Experience in operating computer software programs and basic office equipment;
-Must be proficient in Microsoft Office Suite
-Ability to work independently and as a team player;
-Data entry experience;
-5+ years of customer service/call-center or retail experience;
-The ability to concentrate, handle pressure, meet deadlines, the ability to prioritize and manage multiple projects, and pay attention to detail;
-Excellent verbal and communication skills required;
-Good organizational skills. Motivated, outgoing, self-starter. Able to follow through on duties and assignments with minimal supervision;
-Good grammar, voice and diction; and
-Maintain professional appearance/demeanor in the office.
If you are interested in hearing more about this opportunity please give STACIA a call at 515.318.6893 or send resume to [email protected]
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

More Jobs: