Overview

We are seeking a Bilingual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information.

Responsibilities:
Handle customer inquiries
Provide information about the products and services
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Cold calling new clients
?Qualifications:
Bilingual in English and Spanish required**
Licensed Insurance Agent (or willing to obtain license within the first 60 days)
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication in English and Spanish


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