For immediate consideration please send your resume to [email protected]
Pay Rate: 4!8-$23
Duration: 7 Months
Job Description:
Dispatch field engineers for customer requested service actions
Answer customer service phone lines consisting of mainly customer and Field Engineer generated phone calls
Assist Field Engineers with various administrative needs via phone and email
Review, update and approve/close service calls in Salesforce and/or Oracle
Perform data entry and input change information for equipment in Salesforce and/or Oracle customer and installed base records
Open, update and close service calls in Salesforce
Process and review required paperwork from Field Engineers
Other duties as assigned by Customer Services management

More Jobs: