Company Overview
PoliteMail Software was launched in 2006 to measure Microsoft Outlook & Exchange mail messages. Focusing in on enterprise employee communications in 2012, the company has seen rapid growth, making the Inc.5000 list in 2018 and having 27% of the largest US employers as customers.
The company has an aggressive road map of new features, customer requests and new product releases.
Job Summary
Use your organization and communication skills to support the Enterprise Account Sales Manager, assist in managing software renewals, and help bring new accounts to close. You will be responsible for coordinating sales process activities, documents, follow-up and customer and prospect communications.
Responsibilities and Duties
Coordinate and execute customer review meetings
Process renewal quotes and orders
Manage customer issues lists and follow-up with technical support team
Schedule and manage software demo’s and related follow-up activity
Manage customer and internal projects
Process credit card payments for purchases (user licenses, training, etc.)
Assist with sales campaigns, events and conferences
Qualifications and Skills
Bachelor’s degree in Business, or High School Diploma with 3+ years related experience
Proficient in Microsoft Office Suite
Experience with CRM NetSuite, sales or marketing automation software
Experience in a Customer service or client-facing role
Benefits and Perks
Health Insurance
Dental Insurance
Generous PTO & Company Holidays
Complimentary beverage fridge
Quarterly Company outings
Summer BBQ’s
Sit/Stand Desks

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