Overview

Customer Relations Associate?
The role of the Customer Relations Associate is to provide outstanding customer sales and service on a face to face basis to our customers and clients alike.
The Customer Relations Associate will promote our client’s products & services, deal with any inquiries from existing customers relating to their accounts, order products, and services where applicable, renew subscriptions and open new accounts where necessary.
Responsibilities include:
Handle questions and product inquiries from customers
Recommend appropriate products/services/plans based on the customer’s needs
Handle product returns, complaints, and other customer requests
Ensure accurate data capture of all information from customer/client
It is imperative that all sales targets and goals set are not only met but exceeded on a daily basis. KPI’s are essential to every business to ensure productivity is at the highest standards. Key KPI’s to be met for this role include:
Sales
Quality
Productivity
Time management
Does this sound like you?
Are you looking for a career?
Have you got the drive to succeed?
If the answer to all of the above is YES we want to hear from you!


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