We are seeking a Bilingual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Call Center Representative
Bilingual English/Spanish
Newark, NJ
As a Customer Care Assistant working in a call center environment, you will be working to support customers. Your responsibilities will include, but are not limited to the following:
Ability to navigate through multiple computer applications with speed and accuracy.
Ability to work with customers to resolve inquiries.
Provide troubleshooting assistance to customers
Ability to accept and implement coaching and feedback to achieve individual and team performance goals.
Maintain a high level of world class customer service/professionalism to a wide range of customers.
Ability to read and interpret documents.
Successful candidate for this position will have:
Six months experience in providing customer service either via phone or in person
Ability to type (WPM vary based on Client Requirements)
Maintain a positive environment, working with co-workers and customers within a diverse culture.
Excellent telephone manner and listening skills.
The ability to relate to customers in a professional and courteous manner.
The ability to work in a team environment.
ยท High School Diploma is required for this position.
Work Schedule: Between 7am and 7pm, Monday thru Friday, and every other sat
If you are interested or know someone who would be- please email me your resume at [email protected]

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