Overview

Wild Prairie Beef Ranch is a family-owned 6th generation ranch.We are seeking a passionate, goal-oriented, and detailed individual to work in our customer service/sales department. Our cattle are born and raised on our family owned and operated cattle ranch in Southwestern North Dakota. They grow up grazing throughout the year (spring, summer, fall, and winter) on native North Dakota prairie grass, just as God intended for them to do. They have never been given or exposed to any growth hormones, antibiotics or grain. This is truly grass-fed beef at its finest!. The ideal candidate would passionately perform various duties to drive sales while ensuring exceptional customer service consistent with our mission statement. We are committed to sustainable agriculture and enlightening our customers with highest quality products available.
Job Function Responsibilities of the Position include but are not limited to the following:
· Contribute to team effort by providing excellent customer service and sales support
· Use email, telephone and social media to reach out to customers
· Create and maintain customer databases using verified customer and contact information
· Liaise with various departments to meet deadlines
· Work with customers to provide an excellent customer experience:
Go the extra mile to engage customers
Advise on company and product information
Generate sales leads
Answer questions about details of products and sales
Take payment and other pertinent information such as addresses and telephone numbers
Represents the brand through written and verbal communication on a daily basis energizing their customers with our mission, vision and values.
Job Qualifications:
· Energetic and positive
· Proven sales support experience
· Strong phone contact handling skills and active listening
· Familiar with CRM systems and practices
· Customer orientation and ability to adapt/respond to varied situations
· Excellent communication skills
· Ability to multi-task, prioritize and manage time effectively
About you:
– You are passionate about sustainable food and family farming
– You consider yourself a foodie
– You love building relationships
– You are personable and approachable
– You are goal-oriented
– You have an entrepreneurial spirit
– You believe that if it’s worth doing, it’s worth doing right
– You think on your feet and have strong problem solving skills
– You have excellent communication skills; both verbal and written
– You have excellent time management and can prioritize tasks and duties
– You have a thirst for knowledge and seek out opportunities to learn
– You are organized and have strong attention to detail
– You can work well under pressure while providing exceptional customer service
– You work well as part of a team or independently.


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