Overview

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Benefits You can enroll for with our team:
Medical, optical, dental, life insurance and 401k
Apply online or at our office:
10115 SW Nimbus Ave. #500, Tigard, OR 97223
503-624-2001 – www.Expresspros.com/TigardOR
Need more information?
Contact our Staffing Consultants at 503-624-2001, or by email [email protected] with your questions and the best contact info to reach you at.


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