Spectrum Insurance Services is looking for a Customer Service Representative to join our team! You will be responsible for delivering outstanding service to all current and potential clients. We offer each of our employees training and tools for success and an excellent opportunity for growth. Our work environment is fast paced, fun and friendly. The available full-time position offers a competitive salary, participation in the company incentive compensation program, and paid time off.

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Bachelor’s degree or equivalent combination of education and experience
Ability to obtain insurance license

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