Overview

Strategy Staffing is seeking a Seasonal Customer Service Associate for their client located in Weirton, West Virginia! This is a temporary position to run through at least the end of August 2019, with possible opportunity for longer / permanent placement. The client is Tier One Relocation and the organization manages / coordinates the household good moves for military members across the country. The Seasonal Customer Service Associate will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
?Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills


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