Growing Logistics/Freight Forwarding Organization is seeking a Customer Service Representative to join the Anchorage Alaska team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Fantastic working environment with a team of people that loves their work and the transportation industry!
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Does this sound like you? Send us your resume for immediate consideration!