Overview

Provides administrative support to the unit/department (s) assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills. Supports unit/department(s) assigned with excellent computer and clerical skills.<br /><br />Qualifications<br /><br /><strong>Education Level</strong><br />High School Grad or Equivalent<br /><br /><strong>Experience</strong><br />Required: None, unless noted in the "Other" section below<br /><br />Preferred: Medical Office – 1 year<br /><br /><strong>License</strong><br />None, unless noted in the "Other" section below<br /><br /><strong>Skills</strong><br />Required: Active Listening, Communication, Critical Thinking, Service Orientation, Social Perceptiveness, Speaking, Time Management, Troubleshooting<br /><br />Preferred: None, unless noted in the "Other" section below<br /><br /><strong>Other</strong><br />One of the following four skill levels required: One year experience in medical environment or Completion of higher level of education requirements or Transferable skills, example: one year or more in a call center, customer service application program, clerical etc.


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