Reconcile customer issues and resolve smart client cases.
Document billings and contract activity.
Effectively communicate with functional departments (Sales, Finance, Credit, OM).
Maintain Departmental/Organizational service level goals.
Support project management.
2+ years of customer service, support and or sales experience
Bachelor’s degree in any field
Proficient with Oracle R12, Smart Client, Excel, and Google Sheets
Experience with revenue recognition and backlogging
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what’s possible? Then please send your resume now for immediate consideration.