Overview

We are looking for an exciting ACCOUNT COORDINATOR in WEST CHICAGO, IL. If you have the skill and experience please send me an updated resume ASAP for review.
Pay: $22/hr.
Duration: Temp to Hire
Location:
West Chicago, IL 60185
Job Description:
Top-ranked national direct marketing agency is seeking an Agency Customer Support Representative. The ideal candidate will have 0-1+ years’ experience in direct marketing and digital marketing. The selected candidate will be responsible for maintaining excellence in client service and handling the day-to-day responsibilities of communicating with the sales teams and peers.

Attention to detail, time management, and prioritizing daily work are critical to success in the role.

Duties & Responsibilities
• Primary point of contact for field sales teams to execute direct mail campaigns across all the company’s OEMs
• Captures all dealer requested details for each campaign, working with Creative, Data, and Production to in-market each individual direct mail enrollment
• Ensure all information is captured on the enrollment forms; work with Sales team to gather all needed info
• Oversees implementation of all campaigns ensuring accurate, efficient, and timely execution
• Ensures that all client requests are handled in a timely manner
• Work with various internal and external data partners to ensure accuracy
• Works with creative team on campaign development
• Maintains high quality control procedures and make recommendations as necessary for improvements
• Ensures all processes are documented
• Strong communication and administration skills are essential
• The ideal candidate would be a self-starter and would require minimal direct supervision

Technical Requirements
• Basic Microsoft Office applications (MS Word, Excel)

Preferred Qualifications
• 1-5 yrs. customer service experience preferred
• Strong interpersonal, written, and verbal communication skills
• Ability to work effectively in a cross functional dynamic team environment
• Ability to maintain positive, professional demeanor at all times
• Attention to detail
• Salesforce experience is a plus
Marcus Davis
National Recruiter
Global Employment Solutions/Fahrenheit IT
[email protected]


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