Overview

If you have previous call center and annuities experience, this position could be for you. Our growing Des Moines client is in search of multiple skilled Customer Service Specialists with life insurance experience and a strong focus in annuities. The right candidates will know how to effectively handle calls while maintaining performance standards of the company. If this sounds like a good fit for you, please apply now!
Responsibilities:
Receive inbound client calls
Resolve questions and inquiries
Complete compliant agreements, customer interactions, and other documentation
Provide excellence in client service requirements by handling all requests timely and with professionalism
Requirements:
1+ year of experience in call center role
Prior insurance experience highly preferred
Clear communication and analytical skills
Knowledgeable with computers
Hours: 8:30AM-5:00PM Monday-Friday
Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards.


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