MidAmerica Basement Systems, a regional leader in the foundation repair and basement waterproofing industry, is looking for a Service Customer Care Specialist to join our growing team. Our purpose is to redefine the construction industry by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. At MidAmerica Basement Systems we also redefine for our employees. We want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.
What We Would Provide You
A trusting, respectful, and fun culture
The best tools and training to get the job done the right way
A solid pay and benefits package
A team you can be proud of – we’ve been awarded [list awards]
Opportunities for professional growth
Heath Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Sick Days
Paid Holidays
Short and Long Term Disability
Life Insurance
Simple IRA
What You Would Do
Represent us by answering calls, setting service and sales appointments, scheduling service installations, and following up with customers on various issues
Provide tactical support to other departments of the company
Keep customer records and database current
Communicate with customers to ensure their satisfaction with our work
Provide customers with a remarkable experience
What We Need for this Role
Experience in the customer service field
Exceptional telephone and interpersonal skills
Proficiency in computer programs and apps
If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today to join us as our Customer Care Specialist.
For more information about our company, visit www.midamericabasementsystems.com EOE

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