Overview

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information.

Responsibilities:
Handle customer inquiries and complaints
Process customer orders
Provide information about the products
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
?Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Excellent computer skills
Familiarity with CRM Systems


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