Modis staffing is seeking a Financial Analyst to fill a position for a fortune 200 bank located in Owensboro, KY. If you have customer service and financial experience and possess strong communication skills, then please consider joining our team – we would be happy to have you!
Job Details: Financial Customer Service Representative
Location: Owensboro, KY 42301
Hours: 9am – 6pm
Duration: 1 month contract (possibility of hire)
Responsible for providing high quality telephone customer service to customers.
Resolving customer inquiries, providing customers with account information, resolving or referring billing disputes, correcting payment errors, reversing fee and finance charges as appropriate and per guidelines, account maintenance, researching customer problems that couldn’t be resolved during initial contact.
Will receive 2 weeks of training.
Calls will be monitored and you will be coached based on those monitors.
It is a professional environment.
There are strict attendance policies.
Excellent customer service and communication skills.
Ability to quickly gain knowledge of all assigned products.
Ability to solve problems rapidly.
Good keyboard, phone, and PC skills using word processing and spreadsheet software.
Effective sales and referral skills.
Call Center experience preferred.
Professional telephone demeanor.
If you are interested in learning more about our company and this position, then please apply today with your most up to date resume!!