DIRECT HIRE! Entry Level Call Center Representatives Needed!
Looking for a CAREER and not just a job? Do you have excellent customer service skills in a call center, retail, or hospitality setting? Great environment, excellent benefits and more!!
If you are interested in hearing more about this DIRECT HIRE opportunity, please submit your resume to [email protected] or call 1-833-633-7878, and ask for Rachael or Irene at MediQuest Staffing.
Location: Las Vegas, NV
Job Type: Customer Service/Call Center
Hours: Monday-Friday, 7:00 AM-7:00 PM 8 Hour shifts (need to be flexible in time)
Pay Rate: $14.00/hr
BILINGUAL CUSTOMER SERVICE JOB DUTIES:
Provide excellent customer service to all incoming/outgoing callers while documenting inquiries related to dental benefits, eligibility, provider information, grievance and appeals, and other inquires.
Review and respond to all e-mail communications within 24 hours from receipt
Conduct outbound calls and/or campaigns when directed
Document all customer transactions
Maintain a quality score of 95% or better
BILINGUAL CUSTOMER SERVICE REQUIREMENTS
2+ years current experience in customer service including a retail or hospitality setting
Excellent listening skills
Excellent verbal and written communication skills in English and Spanish
Minimum typing of 40 wpm (Test will be administered)
Experience in Microsoft Outlook
High School Diploma or GED is required
How does an extra $50 sound to you? If you know someone that would be interested in a job in the healthcare field, send them our way!