A major national organization with an intense global presence is seeking its next Customer Service Representative to be based in their corporate office in Morris County, NJ. Our client is a leading distributor in its field. They are innovators in their field having developed a new, vertically integrated inventory and supply chain system which enables them to plan specifically for each customer, leading the industry in fill rates, cost efficiencies and supply dependability. They have four divisions, Healthcare, Safety Solutions, Government and Consumer Solutions. If you are a committed professional, looking for a permanent home with an established, growing and innovative company this may be the opportunity you’ve been looking for. Our client, a multiple award winning, privately held corporation, is in search of a focused, career minded individual as a Customer Service Representative. If you are someone who wants to be able to take pride in not only the work you do, but the company you partner with, then this could be exactly what you’ve been waiting for. Competitive salary, full medical, dental and vision benefits, 401K, vacation and sick days plus a wonderful environment where people are valued and rewarded for their contributions and treated like family.
Customer Service Responsibilities
Demonstrate excellent order management skills and exceed customer expectations
Accurately entering unique customer purchase orders (with zero errors)
Work closely with logistics to ensure shipping efficiencies and that customer routing preference are achieved.
Ensure email correspondence adheres to the company standards.
Handle a high volume of calls with an exceptional customer service attitude and manners
Job Requirements/Qualifications of Customer Service Representative
Bachlor’s Degree preferred
Minimum of 3 years of related business experience
Experience building relationships through stellar customer service
Initiative, adaptability and flexible with changes.
Exceptional prioritization, multi-tasking, follow up and time management skills
Ability to work effectively in a fast paced, time-sensitive and high-volume environment
Strong computer proficiency, knowledge of MS Office (Word, Excel, Outlook etc.) and previous experience with Sage 100 a plus
Problem analysis and problem-solving skills.
If you consider yourself a driven individual who can see themselves as an integral part of an organization that is not only committed to its people but committed to making a positive difference for future generations, this could be the opportunity for you.
Interested parties are encouraged to contact a Cornerstone Staffing Professional today at 732-251-2244 or apply directly by sending your resume to [email protected]