Overview

Our products aren’t plucked from a catalog. We design and manufacture our products to be the highest quality available. From budget to luxury, we aren’t just a company that happens to sell umbrellas. We’re a true umbrella company – and that makes a difference!
We are seeking a proven, self-motivated, customer service representative with experience in preparing jobs for production as well as being a liaison between sales, customers and the production team.
Ideal candidate will have a 1-2 years customer service experience; be proficient in computer usage utilizing Microsoft Office and be familiar with ERP and CRM software; have exceptional organizational, multi-tasking and communication skills; be comfortable working in a deadline-oriented environment. Ability to speak Spanish a plus.
Responsibilities Include:
Entering customer requests into production
Ensuring finished products are produced correctly and on-time
Providing exceptional customer service throughout the process
Assisting customers with production questions, job tracking updates and delivery options
Supporting sales team
Our office is located in Newark, NJ and we offer 401K, 401K company match, profit sharing, vacation/paid PTO.


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